365id

DevOps Engineer

365id

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

AndroidAWSAzureCloudFirewallsGoogle Cloud PlatformJavaScriptJenkinsLinuxTerraform

About the role

  • Part of the Technology Department; lead system design, implementation, administration, and deployment.
  • Develop and maintain CI/CD pipelines for cloud, mobile, and endpoint services.
  • Develop monitoring/observability functionality into each release.
  • Manage releases between pre-production and production environments and monitor for issues.
  • Develop secure OS templates for both virtual servers and endpoints; create secure OS images for POS endpoints (primarily Linux).
  • Clutch with development teams to ensure 365 products work seamlessly with server and endpoint environments; collaborate with IT and database teams to ensure backups across cloud providers.
  • Monitor 365 endpoint, server, and container logs for predictive failures and suspicious activity; aid in forensic analysis and triage.
  • Identify single points of failure and establish remediation plans; ensure products meet customer SLAs for outages.
  • Design, document, and maintain disaster recovery/business continuity plans with defined RTO/RPO; lead desktop and live DR drills.
  • Research, evaluate, and integrate new software and hardware solutions including CPUs and peripherals.
  • Support patching program for endpoints and servers: identify, evaluate, test, and deploy patches while maintaining uptime.
  • Work closely with the Security Team to ensure systems adhere to industry security standards; participate in incident response activities.
  • Participate in systems audits following standards like PCI-DSS, SOC2, ISO27001, NIST CSF, ECT.
  • Participate in afterhours PagerDuty incident response rotation; stay abreast of IT landscape and recommend changes to Technology Leadership.
  • Develop, document, and maintain necessary DevOps knowledge base.

Requirements

  • Bachelor's degree in Computer Science or related field, or equivalent industry experience.
  • 2+ years’ experience with CI/CD tools like Azure DevOps, Jenkins, CodeDeploy, Cloud Build, ETC for cloud, mobile, and endpoint services.
  • 1+ year’s administrative experience with Azure infrastructure.
  • 1+ year’s administrative experience with GCP infrastructure.
  • 1+ year’s administrative experience with AWS infrastructure.
  • 2+ years’ experience performing Linux systems design, implementation, and administration.
  • Experience in Infrastructure as Code (IaC) tools, including Terraform.
  • Knowledge of network infrastructure; securely configure firewalls, switches and WAPs.
  • Experience working in an Agile environment; Scrum, Kanban, SAFe frameworks.
  • Exposure with Jira or Azure DevOps for work tracking.
  • Knowledge of IDS/IPS, WAF’s, endpoint monitoring, anti-virus/anti-malware, and other monitoring and logging tools.
  • Knowledge of various encryption technologies and methods.
  • Experience with data log tools like Instana and SumoLogic.
  • Android systems design, implementation, and administration preferred but not required.
  • Point of sale experience a plus.
  • Experience with computer hardware and peripherals; barcode scanners, pole displays, touch screens, receipt printers and credit card readers a plus.
  • Ability to design and build complex systems and data maps.
  • Excellent documentation skills.
  • Excellent oral and written communication skills.
  • Strong leadership, diplomatic, communication, interpersonal, and motivational skills.
  • Experience influencing and gaining buy-in from executive sponsors, team members, stakeholders, and peers.
  • Willingness to participate in afterhours PagerDuty incident response rotation.
  • Support diverse and inclusive work environment.
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