Solution Deployment Manager

360Learning

Manage implementation lifecycle and oversee client onboarding for the 360Learning platform. Collaborate cross-functionally to translate client needs into platform setup and configurations.

Posted 7/27/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the implementation lifecycle of SaaS products, particularly in HR, with a strong focus on client engagement and project management. Proficient in API integration, SSO configuration, and delivering impactful presentations to executive stakeholders.

Highest-signal resume keywords

Implementation Lifecycle ManagementSaaS Deployment ExperienceAPI Integration & TroubleshootingStrong Presentation SkillsClient-Facing Consulting Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API IntegrationSSO ConfigurationBasic Programming ScriptingData ManagementProject Management

Soft Skills

Solution-Oriented MindsetOrganizational SkillsAdaptabilityClient-First Approach

Tools & Technologies

360Learning Platform3rd Party Applications

Certifications & Qualifications

Bachelor's Degree or Equivalent

Industry Keywords

SaaS ProductsHR TechnologyCustomer ImplementationsConsulting Experience

About the role

Key responsibilities & impact

Manage all phases of the implementation lifecycle, from sales turnover and kick off to go-live.
Define the 360Learning platform architecture for clients based on learner personas and organizational structure.
Drive project management, facilitate integrations, API’s, 3rd party apps.
Guide customers through onboarding to ensure successful deployment of the new learning platform.

Requirements

What you’ll need

Minimum 5 years professional consulting experience, preferably in a customer facing role (Technical Account Manager, Implementation Consultant or Pre-sales Consultant)
Previous deployment experience of SaaS products, ideally HR related
Understanding and experience working with APIs, SSO configuration & troubleshooting
Solution-oriented and client-first mindset in everything you do
Ability to adapt to your audience
Organized, able to manage priorities across multiple customer implementations
Bachelor's degree or equivalent
Bonus skills include: Basic programming scripting skills & Data fluency and management capabilities
Strong presentation skills especially to executive sponsors
Expected to be available for client and larger team meetings (ex: Revenue Kick-Off, etc.) for up to **5% travel time** annually
Enthusiasm for our culture explained here: http://bit.ly/Convexity_360L

Benefits

Comp & perks

Comprehensive medical, vision, and dental insurance 🏥
RRSP matching starting from day 1 🏦
Generous parental leave 👶
Professional development opportunities through our own platform 📚
Unlimited days of annual PTO 🌴
5 days for sick leave 🤒
Holidays following the Ontario calendar 🗓
Flexible work hours 🏠
Diversity, Equity, and Inclusion initiatives with active ERGs 🤝
Corporate Social Responsibility programs 🌎🌏🌍
A framework that helps you make an impact 🚀👩🏻‍💻🏆