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Technical Consultant
360LearningTrainer empowering clients to master collaborative learning methodologies and platforms in a remote capacity.
Tech Stack
Tools & technologiesCloudJavaPythonRuby
About the role
Key responsibilities & impact- Your mission is to empower our clients to build Collaborative Learning organizations by mastering our platform and methodology.
- Ensure that clients don’t just "use" the software, but master it to drive long-term engagement.
- Own our "One-to-Many" offer (Engagement Academy & Stadium webinars) to ensure every client has the knowledge and confidence to make their project a success.
- Develop a scalable learning ecosystem that ensures every client gets the best start by mastering our Collaborative Learning methodology.
- Work closely with the Customer Success Team and Product teams to ensure our training offer addresses the actual friction points and needs of our client base.
Requirements
What you’ll need- 8+ years of experience supporting technical partnerships and integrations, developer relations, or similar technical role with external stakeholders; customer facing background preferred (e.g. Technical consultant, Technical Project Manager, Technical Account Manager, Business Analyst)
- Excellent understanding of APIs and REST integrations
- Strong technical skills, including experience with programming languages such as Java, Python, or Ruby
- Knowledge of SaaS platforms, cloud-based solutions, and web technologies
- Experience scoping projects, designing technical solutions, and delivering projects
- Excellent problem-solving skills and ability to troubleshoot complex technical issues
- Ability to adapt your communication to different audiences (highly technical vs. less/non- technical stakeholders)
- Organized, structured, rational and analytical way of working
- Ability to work independently and as part of a team in a fast-paced, deadline-driven environment
- Experience with project management methodologies such as Agile or Scrum is a plus
- Enthusiasm for our culture explained here https://bit.ly/Convexity360L
Benefits
Comp & perks- Compensation: Package includes base salary, a variable component and equity 📈
- Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
- Balance: Flexible hours, full remote work possible anywhere in France 🏠
- Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
- Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
- Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻💻🏆
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
APIsREST integrationsJavaPythonRubySaaS platformscloud-based solutionsweb technologiesproject managementAgile
Soft Skills
problem-solvingcommunicationorganizational skillsanalytical skillsindependenceteamworkadaptabilitystructured thinkingrational thinkingengagement