360Learning

Key Account Manager – Mid Market

360Learning

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇫🇷 France

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Job Level

Mid-LevelSenior

About the role

  • Become a Trello expert and get familiar with our product
  • Learn to navigate Convexity, our working environment
  • Meet the different teams at 360Learning
  • Finalize your onboarding
  • Take full ownership of your portfolio of customers
  • Map accounts and define an account growth strategy, prioritize your portfolio (tiering)
  • Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling
  • Prepare account reviews with our clients in order to identify areas of development
  • Conduct presentations and demonstrations of 360Learning
  • Ensure accurate reporting of the activity with your coach to optimize the forecast
  • Be proactive in order to improve business processes
  • Write complex business proposals and conduct business negotiations
  • Manage the entire business relationship with the clients

Requirements

  • 3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients)
  • Previous experiences working in the SaaS industry
  • Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness
  • Active listening skills and a team player mindset
  • Excellent written and verbal communication skills
  • Fluent French and excellent English (B2+) proficiency
  • Enthusiasm for our culture explained here: https://bit.ly/Convexity_360L
Benefits
  • Compensation: Package includes base salary, a variable component and equity 📈
  • Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
  • Balance: Flexible hours, full remote work possible anywhere in France 🏠
  • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
  • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
  • Culture: A framework that will help you make an impact - envision what's it like to join 360Learning through our onboarding journey: https://360learning.com/blog/360learner-journey/ & Convexity Culture: https://bit.ly/Convexity_360L 🚀👩🏻‍💻🏆

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementbusiness proposalsbusiness negotiationsupsellingaccount growth strategyreportingpresentation skills
Soft skills
active listeningteam playercommunicationproactivityagilityresponsiveness
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