321 The Agency

Senior Client Account Strategist, Digital

321 The Agency

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Salary

💰 $80,000 - $93,000 per year

Job Level

Senior

About the role

  • Serve as the senior lead across several high-value digitally focused client accounts, acting as their trusted partner and business advisor
  • Develop and guide comprehensive digital marketing strategies spanning paid media, CRM, content, and automation focused on business growth
  • Lead high-level planning meetings, campaign reviews, and growth strategy sessions with clients and internal teams
  • Translate complex business objectives into actionable digital strategies and communicate across creative, media, and development teams
  • Actively apply AI-driven tools and techniques to optimize campaign performance, improve personalization, and streamline workflows
  • Lead digital campaign planning and audience targeting strategies across Meta, Google, LinkedIn, and YouTube
  • Own development and optimization of customer journey strategies from awareness to conversion to retention
  • Define campaign KPIs, budget allocations, and messaging priorities based on client goals and market insights
  • Oversee planning and execution of digitally led and lead gen-driven full-funnel marketing strategies across online and occasionally offline platforms
  • Create and present strategic campaign briefs, recommendations, and comprehensive post-campaign performance analysis
  • Mentor Client Strategists and Digital Account Strategists, providing strategic insight and guidance
  • Partner with department leadership to improve internal digital tools, workflows, and collaboration
  • Guide development of sophisticated CRM campaigns including email journeys, automations, and advanced list segmentation
  • Analyze customer behavior and engagement data to provide optimization and retention recommendations
  • Monitor, analyze, and collaborate to optimize campaign and account performance using analytics platforms
  • Build and present comprehensive monthly performance reports with KPIs and strategic optimization tactics
  • Lead onboarding for new accounts to ensure strategic alignment and operational clarity
  • Collaborate with business development to identify growth opportunities and scope new digital initiatives
  • Own revenue planning, budget tracking, and invoicing in coordination with account and project teams

Requirements

  • 6+ years in digital marketing strategy, client strategy, account management, or marketing consulting—preferably in an agency environment
  • Demonstrated success managing high-value client relationships and leading complex digital marketing campaigns
  • Proven success managing and optimizing paid media campaigns (Google Ads, Meta, LinkedIn, YouTube, etc.) at scale
  • Experience supervising or mentoring a team; skilled at coaching and guiding direct reports
  • Advanced expertise in full-funnel digital marketing tactics including paid digital advertising, CRM, email strategy, and content-led conversion
  • Experience with CRM platforms (e.g., HubSpot, High Level, Salesforce) and sophisticated customer lifecycle planning
  • Strong understanding of advanced digital KPIs (ROAS, CAC, CTR, LTV, etc.) and performance optimization
  • Comfort with AI tools and innovation platforms to support campaign performance and workflow efficiency
  • Excellent communication and presentation skills, with the ability to simplify complexity and build buy-in with senior stakeholders
  • Meticulous attention to detail and exceptional organizational skills
  • Proficiency in Google Suite, ClickUp, and marketing analytics platforms
  • A proactive, solutions-focused mindset and a deep passion for client success, peer mentorship, and digital marketing innovation
  • Nice to Haves: Certification in Google Ads, Meta Blueprint, or HubSpot Academy courses
  • Nice to Haves: Experience with eCommerce marketing and conversion rate optimization
  • Nice to Haves: Knowledge of marketing automation tools, SEO, or GA4
  • Nice to Haves: Experience leading digital transformation initiatives for clients
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