People Operations Lead
2nd Order Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Richmond • Virginia • United States
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Job Level
About the role
- Manage and optimize core human resources functions with a focus on benefits administration, HRIS management, payroll, and performance management
- Serve as the primary point of contact for employee experience-related processes, ensuring that systems and programs are efficient, compliant, and aligned with company values
- Own administration of all employee benefits programs, including health, dental, vision, 401(k), and other retirement offerings
Requirements
- 7+ years of experience in HR, benefits administration, or HR generalist roles
- Hands-on experience managing health and retirement benefits programs as well as multi-state payroll (with experience in Paylocity preferred)
- Strong understanding of HR compliance requirements and best practices
- High attention to detail and ability to manage sensitive information confidentially
- Solutions-oriented mindset with initiative and the ability to work autonomously
- Excellent analytical, organizational, and problem-solving skills
- Proficiency in Microsoft Office Products is required
- PHR or SHRM-CP Certification is preferred.
Benefits
- Competitive medical, dental, vision, and retirement benefits
- Hybrid work schedules (spend at least 50% of your time in the office)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationHRIS managementpayrollperformance managementhealth benefits programsretirement benefits programsmulti-state payrollanalytical skillsorganizational skillsproblem-solving skills
Soft Skills
attention to detailconfidentialitysolutions-oriented mindsetinitiativeautonomy
Certifications
PHRSHRM-CP