Operations Manager

2Centric

Operations Manager responsible for day-to-day operations and team development in plant care services at Ambius. Focus on client retention and achieving sales goals.

Posted 7/14/2026full-timeNew York City • New York • 🇺🇸 United StatesJuniorMid-Level💰 $50,600 - $82,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing and developing a team of Plant Care Specialists while achieving sales and revenue goals. Provides exceptional customer service and effectively addresses client concerns to ensure loyalty and retention.

Highest-signal resume keywords

Team LeadershipCustomer ServiceSales AchievementHiring and TrainingPlant Care Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Management ExperiencePlant CareOnboarding ProcessPerformance FeedbackProblem Resolution

Soft Skills

CoachingCommunicationConflict Resolution

Tools & Technologies

Google ApplicationsSmart Phone Applications

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Client LoyaltyRetentionOperational Oversight

About the role

Key responsibilities & impact

Responsible for the oversight and execution of key day-to-day operations elements within Districts
Hiring, training, leading and developing a team of Plant Care Specialists
Achieve sales and revenue goals, maintain client loyalty and retention
Provide exceptional service to Customers
Conduct the selection and hiring process for new colleagues
Implement the onboarding process for new colleagues
Align training and peer support resources
Provide performance feedback and coaching to the team
Identify and resolve colleague concerns/complaints
Address all client concerns to completion
Demonstrate outstanding customer service

Requirements

What you’ll need

Two or more years of equivalent management experience
Experience caring for plants is preferred
Able to safely climb ladders and work on ladders
Experience with Google and Smart Phone applications
Must possess a valid driver's license from state of residence
High School Diploma at a minimum. Prefer college degree or at least one or two years of college with an emphasis on business or related sciences

Benefits

Comp & perks

Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
Professional and Personal Growth
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)