211 Palm Beach & Treasure Coast

Training Specialist

211 Palm Beach & Treasure Coast

full-time

Posted on:

Location Type: Hybrid

Location: LantanaFloridaUnited States

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Salary

💰 $19 - $21 per hour

About the role

  • Facilitate new hire onboarding, refresher training, JIT training, and monthly Q&A forums.
  • Provide individual coaching, performance support, and follow-up training based on staff skill development needs.
  • Assist with training logistics, facilitation, and communication.
  • Develop and update training curriculum, manuals, materials, and LMS content to reflect current practices and funder requirements.
  • Create training certificates and related documentation.
  • Review feedback and QA findings to revise content and develop targeted skill-based training.
  • Maintain and upload attendance and training records in designated systems.
  • Monitor and respond to training-related email inquiries.
  • Track funder-required training compliance and follow up on staff completion.
  • Monitor training needs related to corrective action plans and retraining requirements.
  • Maintain training calendars, communications, and monthly training schedules.
  • Collaborate on special projects as it relates to training to ensure alignment with accrediting body standards.
  • Prepare monthly training compliance reports and quarterly training feedback summaries.
  • Maintain monthly summaries of training delivered, participation, performance gaps, and training needs.

Requirements

  • Bachelor's degree in a related field preferred; high school diploma or equivalent required.
  • Experience in the human services field required.
  • Experience in training design, facilitation, staff development, or related field preferred.
  • Successful completion of Resource Center training class (or ability to complete upon hire).
  • Familiarity with community resources preferred.
  • Bilingual (English/Spanish or English/Creole) is a plus.
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee assistance program
  • Life insurance
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
training designfacilitationcurriculum developmentperformance supportLMS content developmenttraining compliance trackingattendance record managementfeedback analysisskill-based training developmenttraining documentation
Soft Skills
coachingcommunicationorganizational skillscollaborationproblem-solvingadaptabilityattention to detailtime managementinterpersonal skillsleadership
Certifications
Resource Center training class