211 Big Bend, Inc.

COO – Chief Operating Officer

211 Big Bend, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: TallahasseeFloridaUnited States

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Salary

💰 $75,000 - $85,000 per year

Job Level

About the role

  • Oversee and manage agency contracts, grants, and formal agreements with government agencies and partner organizations
  • Serve as the primary agency contact for external contract managers
  • Coordinate with directors and supervisors to ensure all contractual requirements are implemented
  • Assist with budget planning, contract negotiations, monitoring, and amendments
  • Ensure timely preparation, review, and submission of all required contract and grant reports
  • Review contracts and related documents for compliance with agency policies, rules, and applicable statutes
  • Monitor contract and grant budgets, dashboards, and financial reports in coordination with accounting staff
  • Assist with grant writing, funding proposals, and contract-related documentation
  • Support the CEO agency administration and daily operations
  • Provide oversight related to staff orientation, training, professional development, facilities, and vendor agreements
  • Assist with human resources audits, personnel policies, and compliance with legal and risk management requirements
  • Support staff retention, progression, and succession planning
  • Assist with procurement, facility, and supply management as needed
  • Coordinate Inform USA and AAS accreditation and certification processes
  • Review contract performance standards and ensure systems are in place to meet service expectations
  • Assist with the development of annual agency goals, objectives, and outcome models
  • Review monthly, quarterly, and annual performance reports
  • Ensure accuracy of information and materials shared with the community
  • Oversee specialized community navigation and child developmental programs
  • Supervise and evaluate assigned program staff
  • Provide operational leadership and support to ensure contract compliance and program performance
  • Assist the CEO with agency outreach and business development efforts
  • Identify and support community partnerships aligned with the agency mission
  • Build and maintain collaborative relationships with community partners
  • Assist with development of protocols, training, and reporting for new contracts
  • Provide training and presentations to partner agencies as requested
  • Attend required training and in-service meetings

Requirements

  • Bachelor’s degree required
  • Minimum of three years of supervisory and management experience
  • Knowledge of contract administration and State of Florida contract management
  • Knowledge of nonprofit financial management, including 2 CFR Part 200 (Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards) and applicable State of Florida contract requirements, including Chapter 287 & 215, Florida Statutes
  • Strong organizational, communication, and administrative skills
  • Ability to communicate effectively, verbally and nonverbally, with staff, volunteers, and the public
Benefits
  • 100% agency-paid individual health insurance
  • Generous paid time off (PTO), including annual and sick leave
  • 403(b) retirement plan with a 3% employer match
  • This position follows a hybrid work schedule, with a combination of on-site (minimum 3 days per week) and remote work, based on operational needs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract administrationgrant writingbudget planningcontract negotiationsfinancial reportingcompliance monitoringprocurement managementstaff trainingprogram evaluationperformance reporting
Soft Skills
organizational skillscommunication skillsleadershipcollaborationproblem-solvingstaff supervisioncommunity engagementtraining deliveryrelationship buildingstrategic planning
Certifications
Bachelor's degreeAAS accreditation