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About the role
Key responsibilities & impact- Answer and manage incoming phone calls in a professional and timely manner.
- Respond to general inquiries from patients or healthcare providers.
- Maintain clear and professional communication with clients and internal staff.
- Perform medical administrative tasks with high accuracy and efficiency.
- Maintain and update Electronic Medical Records (EMR) systems.
- Organize documentation and maintain accurate administrative records.
- Monitor and respond to emails related to patient care or referrals.
- Process referrals from medical practitioners promptly and accurately.
- Collaborate with internal team members to support daily clinic operations.
Requirements
What you’ll need- Previous experience in medical administration, healthcare administration, or a related field preferred.
- Strong verbal and written English communication skills.
- Experience working with Western clients or healthcare environments is an advantage.
- High attention to detail and strong organizational skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Professional demeanor and ability to maintain confidentiality when handling medical information.
- Reliable, proactive, and capable of working independently.
Benefits
Comp & perks- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical administrationhealthcare administrationElectronic Medical Records (EMR)administrative tasksdocumentation organizationreferral processing
Soft Skills
verbal communicationwritten communicationattention to detailorganizational skillsmultitaskingprioritizationprofessional demeanorconfidentialityreliabilityproactivity