20four7VA

Community Manager

20four7VA

contract

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Seek a highly organized and professional Community Management Virtual Assistant to support a Community Manager in the Property Management / HOA sector
  • Directly manage a portfolio of accounts
  • Communicate directly with Boards of Directors
  • Produce work orders/service requests subject to policy
  • Collect and process ARC requests where applicable
  • Coordinate access for service providers as required to complete service requests
  • Send invoices to Accounts Payable
  • Monitor and process clubhouse reservations
  • Assist with special projects as requested by the Regional Vice President or Regional Director
  • Draft, proof and send communications to the boards and communities, including Issue Eblasts through software
  • Prepare for Board meetings and Annual Meetings
  • Track and organize meeting proxies and ballots
  • Schedule and set-up conference room meetings
  • Maintain community contacts for Associations
  • Build and maintain productive relationships with other departments within the company
  • Monitor and respond to email correspondence for personal and regional inboxes

Requirements

  • Professional and courteous
  • Strong organizational skills and attention to detail
  • Strong administrative skills
  • Able to prioritize tasks and follow through
  • Ability to troubleshoot problems
  • Team player
  • Proficient using all business-related software programs and hardware equipment
  • Ability to learn new software platforms
  • Ability to negotiate and mediate
  • Ability to read and understand association governing documents
  • Excellent customer service skills
  • Excellent oral and written communication skills
Benefits
  • Competitive rates
  • Weekly payments
  • Various open roles are available
  • Free training and upskilling
  • Constant support and guidance
  • A vibrant community always ready to support you
  • And more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative skillstroubleshootingcommunication draftingservice request processinginvoice managementmeeting preparationARC request processingcommunity management
Soft Skills
organizational skillsattention to detailprioritizationteam playernegotiationmediationcustomer serviceoral communicationwritten communication