Administrative Assistant

• Answer incoming calls via RingCentral, transfer calls, and ensure no calls are missed.
• Respond to and manage incoming text messages professionally and promptly.
• Perform light administrative tasks, including: Email management (sorting, responding, forwarding, and organizing).
• Calendar management (scheduling and rescheduling appointments).
• Sending reminders to clients and team members.
• Assisting with minimal scheduling tasks for field staff.
• Utilize a CRM system (ServiceTitan, ServiceBridge, or similar) to: Dispatch service technicians.
• View and manage schedules.
• Update client information and service notes.
• Assist with light task/report writing (training provided).
• Collaborate with the team to ensure smooth daily operations.
• Maintain professional communication with clients and internal staff.

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