1VALET

Accounts Receivable Clerk

1VALET

full-time

Posted on:

Location Type: Hybrid

Location: Ottawa • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Prepare and issue invoices to customers based on sales orders, contracts, or service agreements.
  • Ensure invoices are accurate, complete, and sent out in a timely manner.
  • Update customer accounts with the appropriate billing details and payment terms.
  • Monitor accounts receivable and produce and manage aging reports to track overdue accounts.
  • Liaise with key stakeholders across operations and sales to highlight customer issues or negative cash collection trends, and escalate as required
  • Contact customers via phone, email, or mail to follow up on overdue payments.
  • Work with customers to resolve any billing issues or discrepancies.
  • Process incoming payments (checks, credit card payments, bank transfers, etc.) and apply them to customer accounts.
  • Record cash receipts and bank deposits.
  • Pick-up cheques from various office locations across Ottawa, Gatineau, as required
  • Deposit cheques via mobile app and in-person at a branch, on occasion
  • Reconcile customer accounts by reviewing and resolving discrepancies between invoices, payments, and statements.
  • Respond to customer inquiries regarding billing issues, payment history, and account status.
  • Provide excellent customer service, addressing customer concerns in a professional manner.
  • Analyze overdue accounts and suggest improvements to minimize outstanding balances.
  • Assist with month-end and year-end closing processes by ensuring all AR transactions are properly recorded.
  • Work closely with the sales, operations, and finance departments to ensure accurate and timely invoicing and payments.
  • Update and maintain accurate financial records in the accounting system or ERP software.
  • Ensure compliance with company policies, accounting standards, and legal requirements.
  • Support internal and external audits by providing required documentation and reports.

Requirements

  • High school diploma. Associate's degree in Accounting preferred.
  • 3 years experience with accounts receivables or general accounting
  • Experience with NetSuite considered an asset
  • Must be able to drive to pick up and deposit cheques 1-2 times per week
  • Must have a valid driver’s license and access to reliable transportation
  • Proficient Microsoft Office knowledge and skills
  • Strong time management and organizational skills
  • Working knowledge of basic accounting principles
  • High degree of attention to detail
  • Ability to work independently and prioritize tasks
Benefits
  • A culture of ownership and autonomy - you will thrive if you are a self-starter and enjoy a fast-paced environment
  • Work with an incredible product - there is true belief across our team that we have the best product on the market
  • Trust and flexibility - work from home, unlimited paid time off, and flexible schedules. We care about your performance, not your hours. We trust you to manage your time in a way that works best for you.
  • Competitive compensation structure and 100% employer-paid benefits
  • Extra perks: employee stock option packages, employer-paid benefits, a holiday office shutdown each December, and support for professional growth.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
accounts receivableinvoicingbillingpayment processingreconciliationfinancial record keepingaccounting principlesmonth-end closingyear-end closingaging reports
Soft skills
customer servicetime managementorganizational skillsattention to detailindependenceprioritizationcommunicationproblem-solvingcollaborationstakeholder management
Certifications
high school diplomaassociate's degree in accounting