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Network Engineer – Advanced Networking
1PathNetwork Engineer providing expert support for client network environments to deliver high quality, customer-focused networking assistance. Joining the Advanced Networking Team at RedHelm.
Tech Stack
Tools & technologiesFirewalls
About the role
Key responsibilities & impact- Troubleshoot and resolve network-related issues involving firewalls, switches, wireless access points, VLANs, routing, VPNs, and general connectivity.
- Support and maintain firewall environments, including rule changes, VPN configuration, firmware updates, and security reviews.
- Configure and support managed switches, including VLANs, trunking, port assignments, PoE, and firmware maintenance.
- Support wireless networks, including SSID configuration, access point updates, coverage reviews, and performance troubleshooting.
- Monitor client networks and respond to alerts related to device availability, performance, and connectivity.
- Assist with network project work, including firewall replacements, switch upgrades, wireless deployments, and network refresh initiatives.
- Perform network assessments to identify end-of-life, end-of-support, unsupported, or misconfigured network equipment.
- Create and maintain accurate network documentation, including topology diagrams, device inventories, IP addressing, VLANs, and configuration notes.
- Coordinate with vendors for support cases, RMAs, licensing, and troubleshooting when needed.
- Follow established change management, documentation, and security processes.
- Work escalated network tickets from the service desk, NOC, or client-facing teams.
Requirements
What you’ll need- Experience working in an MSP or multi-client environment.
- Experience with network monitoring tools such as Auvik, Meraki Dashboard, SonicWall NSM, or similar platforms.
- Experience supporting vendors such as SonicWall, Meraki, Cisco, Ubiquiti, Fortinet, Palo Alto, Extreme, or similar platforms.
- Experience performing firewall reviews, switch audits, wireless assessments, and firmware upgrade planning.
- Certifications such as Network+, CCNA, Meraki ECMS, SonicWall SNSA, Fortinet NSE, or other network-focused certifications preferred.
- Experience assisting with network documentation standards, topology diagrams, and client environment reviews.
Benefits
Comp & perks- Medical, dental, and vision coverage
- 401(k) program
- Paid time off
- Floating holidays
- Paid holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network troubleshootingfirewall configurationVLAN configurationVPN configurationmanaged switcheswireless network supportnetwork assessmentsnetwork documentationdevice monitoringfirmware updates
Soft Skills
problem-solvingcommunicationcollaborationorganizational skillsattention to detail
Certifications
Network+CCNAMeraki ECMSSonicWall SNSAFortinet NSE