1Password

Senior Manager, Strategic Operations

1Password

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $173,000 - $235,000 per year

Job Level

Senior

About the role

  • Develop and implement strategic and operational plans to optimize efficiency, strengthen cross-functional execution and align business operations with organizational priorities.
  • Lead and influence cross-functional teams to drive execution of key strategic initiatives, ensuring alignment with organizational goals.
  • Conduct thorough analysis of current processes and identify areas for improvement, proposing innovative solutions to enhance operations.
  • Translate high-level objectives into actionable plans and roadmaps for both new programs and nebulous mid-flight initiatives and proactively adapt strategies as business needs evolve.
  • Monitor and evaluate performance metrics, providing insights and recommendations to enhance decision-making processes and ensuring recommendations are implemented.
  • Identify and communicate to leadership on progress, challenges and opportunities for strategic initiatives.
  • Drive change management initiatives by fostering a culture of continuous improvement and innovation.
  • Build and maintain strong relationships with internal stakeholders, serving as a connector between teams to ensure alignment, remove blockers and deliver shared outcomes.
  • Anticipate and address potential conflicts or obstacles, maintaining focus on solutions to maintain team cohesion and productivity.
  • Take full ownership and accountability for the success of strategic initiatives, from planning through execution to measurable impact.
  • Proactively explore and evaluate emerging technologies, including AI-enabled tools, to improve team workflows, scale programs, and increase operational efficiency.
  • Leverage modern tooling (including AI-assisted analysis and workflow automation) to accelerate insight generation, program management, and cross-functional execution.

Requirements

  • 7-9+ years of experience in strategic operations and/or program management.
  • Previous experience in the SaaS industry and familiarity with Tech and Security environments are considered an asset
  • Proven track record of successfully leading strategic initiatives and driving execution.
  • Strong analytical skills with the ability to translate data into actionable insights.
  • Excellent communication and presentation abilities, with the capacity to influence and collaborate effectively across all levels of the organization.
  • Exceptional cross-functional leadership skills.
  • Execution mindset and proficiency in project management methodologies and tools.
  • Demonstrated growth mindset with thirst for identifying growth opportunities and a knack for identifying and solving ambiguous problems.
  • Consistently seen as the go-to person for programs they lead with a track record for accountability and execution.
  • Ability to thrive in ambiguity and change, with a can-do attitude.
Benefits
  • Health, dental, 401k and many others
  • Generous paid time off
  • Equity grant
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic operationsprogram managementanalytical skillsproject management methodologiesdata analysischange managementworkflow automationAI-enabled toolsperformance metricsprocess improvement
Soft Skills
cross-functional leadershipcommunication skillspresentation skillsinfluencing skillscollaborationproblem-solvinggrowth mindsetaccountabilityadaptabilityteam cohesion