1Password

Content Designer

1Password

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Lead UX writing, information architecture, and content structure work within your product area, supporting the evolution of complex user experiences.
  • Drive content design efforts that clarify workflows, terminology, and interactions across in-product experiences.
  • Collaborate closely with product designers to create lo-fi wireframes and content prototypes that explore and validate ideas early.
  • Write clear, inclusive, and accessible UX copy for flows, navigation, forms, system messages, and in-product guidance.
  • Identify opportunities to improve clarity, consistency, and content structure, and proactively bring recommendations to your partners.
  • Apply UX principles to ensure users receive the right information at the right time in a scalable, sustainable way.
  • Work within the Knox design system, contributing content patterns and advocating for consistency across experiences.
  • Participate in discovery by partnering with research and product to understand customer needs, synthesize insights, and apply findings to your work.
  • Share work regularly in critiques, reviews, and async channels, incorporating feedback to improve quality and clarity.
  • Communicate progress clearly and proactively, raising risks, questions, or alignment needs as they arise.

Requirements

  • 3+ years of experience in content design, UX writing, or information architecture within a software product environment.
  • A solid foundation in UX writing, content strategy, and information architecture principles.
  • Comfort collaborating in cross-functional teams and giving and receiving constructive feedback.
  • Demonstrated ability to use customer research, data, and feedback to inform content decisions and articulate your rationale.
  • Strong execution skills, with the ability to balance quality, detail, and timelines while incorporating feedback.
  • A growth mindset, with enthusiasm for learning, adapting, and building skills in complex product environments.
  • Familiarity with inclusive design and accessibility best practices, and a commitment to designing experiences that work for everyone.
  • Clear written and verbal communication skills, with growing confidence presenting and discussing your work.
Benefits
  • Maternity and parental leave top-up programs
  • Competitive health benefits
  • Generous PTO policy
  • RSU program for most employees
  • Retirement matching program
  • Free 1Password account
  • Paid volunteer days
  • Peer-to-peer recognition through Bonusly
  • Remote-first work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX writinginformation architecturecontent designcontent strategyinclusive designaccessibility best practicescustomer researchdata analysiscontent prototypeslo-fi wireframes
Soft Skills
collaborationconstructive feedbackcommunicationgrowth mindsetadaptabilitydetail orientationtime managementcritical thinkingproblem-solvingpresentation skills