1KOMMA5°

Product Operations

• Support the rollout of digital solutions across international markets
• Conduct make-or-buy analyses by researching software solutions and comparing them to business requirements
• Develop and deliver training programs (e-learning, user guides, workshops) for employees using our proprietary software
• Serve as the first point of contact for software-related issues, assisting users in resolving product and technical problems
• Monitor software usage and analyze key performance metrics to identify technical bottlenecks and recommend targeted improvements
• Collaborate directly with Product, Sales, Operations, and Engineering teams to ensure our digital solutions meet local operational needs
• Manage independent projects from initial research through to final user onboarding

Working Student, Product Operations & Enablement

Financial Planning and Analysis

• Du unterstützt das CFO Office in den operativen Bereichen des Accounting & Controlling sowie bei strategischen Themen
• Du analysierst gruppenweit Finanzdaten und operative KPIs und hilfst bei der Erstellung von Berichten oder Präsentationen für den CFO und den Chief of Staff
• Du unterstützt in der Entwicklung und Optimierung von Prozessen zur Effizienzsteigerung
• Du übernimmst unterstützende Aufgaben bei der Planung und Durchführung von internen Projekten sowie Projekten mit unseren Partnerunternehmen

Praktikant:in, CFO Office

Account Executive

• Point of contact for 1st-level support and site managers
• End-to-end resolution of complex technical and commercial inquiries
• Handling data protection and legal inquiries in coordination with the legal department
• Acting as an interface between customers, Customer Care, specialist departments and branch offices
• Identifying software and hardware faults and supporting their resolution
• Analyzing causes of complaints and driving process improvements

Customer Service Representative – Solutions & Satisfaction Management

Project Manager

• You identify process improvements and can implement them within a team, either under guidance or completely independently
• You take ownership of projects and manage them from initial concept through to go-live
• You help us technically expand and further develop the customer care system landscape with respect to automation and AI
• You support service provider (vendor) management

Working Student, Product Operations & Enablement

Praktikant:in, CFO Office

Customer Service Representative – Solutions & Satisfaction Management

Junior Project Manager, Customer Care