Contract Associate, Community Operations
Wikimedia Foundation
Systems Operations Architect
1840 & Company
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇮🇳 India
Visit company websiteSalary
💰 $3,500 - $4,500 per month
Job Level
Mid-LevelSenior
About the role
- Design and scale the operational infrastructure supporting global go-to-market execution
- Modernize existing reporting and workflow systems—transitioning from Google Sheets and Zapier into API-driven platforms anchored in Power BI.
- Ensure automation-first operations across Salesforce, Power BI, and other critical platforms.
- Map escalation paths, triggers, and workflow rules across business systems.
- Track automation adoption and measure efficiency gains against KPIs.
- Redesign legacy frameworks into structured, scalable Power BI data models.
- Define schemas, operational logic, and SLA monitoring frameworks.
- Maintain version control, documentation, and change logs for system governance.
- Partner with engineering to build pipelines from Salesforce into centralized dashboards.
- Ensure transformation accuracy and maintain data quality.
- Act as liaison between Product, Operations, Data, and Development teams.
Requirements
- Proven success leading systems migration or product operations initiatives in SaaS or high-growth environments.
- Strong record of on-time delivery for operational or reporting transformations.
- Deep understanding of Salesforce data models, Power BI architecture, and workflow automation.
- Hands-on experience migrating from no-code/low-code tools (Sheets, Zapier) into developer-backed systems.
- Skilled in pipeline design, schema governance, and automation strategy.
- Effective partner to engineering and product teams, translating business needs into system architecture.
- Strong communicator able to document workflows, train managers, and drive adoption.
- Comfortable balancing technical detail with business priorities to influence decision-making.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
API-driven platformsPower BISalesforceworkflow automationdata modelingschema governanceautomation strategysystems migrationreporting transformationspipeline design
Soft skills
leadershipcommunicationcollaborationdocumentationtraininginfluencing decision-makingbalancing technical detail with business priorities