Account Manager

• Cold calling to proactively pursue new prospects to grow the customer base.
• Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts.
• Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities.
• Meet all sales objectives and handle all aspects of completing a sale including paperwork.
• Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports.
• Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations.
• Managing and understand each customer’s needs to build strong long-term relationships.
• Maintain long-term relationship with customers.
• Consistent communication with long-term customers.
• Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting).
• Coordinating in-store sales training with vendors and customers.
• Attend vendor training to increase product knowledge.
• Deliver ongoing exceptional customer service with your accounts.

Sales Account Manager, English Speaker

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