Sales and Partnerships Associate
Cloud9
Sales Account Manager, English Speaker
1840 & Company
full-time
Posted on:
Location: 🇨🇴 Colombia
Visit company websiteSalary
💰 $12 per hour
Job Level
JuniorMid-Level
About the role
- Cold calling to proactively pursue new prospects to grow the customer base.
- Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts.
- Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities.
- Meet all sales objectives and handle all aspects of completing a sale including paperwork.
- Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports.
- Resolve customers’ complaints by investigating problems, developing solutions, and making recommendations.
- Managing and understand each customer’s needs to build strong long-term relationships.
- Maintain long-term relationship with customers.
- Consistent communication with long-term customers.
- Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting).
- Coordinating in-store sales training with vendors and customers.
- Attend vendor training to increase product knowledge.
- Deliver ongoing exceptional customer service with your accounts.
Requirements
- Minimum 2- 3 years of sales, account management, and customer service experience
- Excellent written, verbal, and interpersonal communication skills in English (C1 Level).
- Ability to communicate and hold a conversation with decision-makers.
- Preferably from a wholesale distribution, retail, and/or manufacturing background (with over 1000 sku's).
- Experience with Business-to-Business sales; Retail sales experience is plus.
- Capacity to sell wholesale physical products.
- Proven track record of cold calling to acquire new business.
- Need to have strong customer service skills and the ability to create and maintain long-term relationships with clients.
- Extremely well organized and detailed oriented with excellent time management in a fast-paced work environment.
- Ability to develop in-depth knowledge about products and markets.
- Proficient in Microsoft Office.
- The candidate must be amenable to use Teramind
