Handle high-volume inbound sales calls from individuals seeking ACA Marketplace insurance.
Utilize knowledge as a licensed insurance agent to explain coverage options and complete enrollments.
Meet or exceed individual sales goals while maintaining compliance with ACA regulations.
Navigate multiple systems efficiently to research plans, input customer data, and track progress.
Actively listen and respond with empathy, building trust with diverse callers.
Stay current on plans, policy updates, and eligibility guidelines through ongoing training.
Requirements
Minimum Highschool Diploma or GED equivalent
High speed internet with ability to hard-wire via ethernet cord
Active Life & Health insurance license
Cannot reside in Utah or Wisconsin
PC or laptop with Windows 10
High speed internet min download speed 10 Mbps, upload 6 Mbps
Ethernet connection to modem (no WIFI)
2 dedicated computer monitors minimum 13 inches or larger
VoIP USB headset with microphone and a webcam
Dedicated home workspace free of distractions
Additional equipment specs tested during interview