Technical Project Manager, Cloud Integrations

11:11 SYSTEMS

Technical Project Manager responsible for cloud integrations and migrations at 11:11 Systems. Ensures project success through coordination and problem resolution.

Posted 7/15/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project coordination and management, particularly in cloud migrations, while ensuring alignment of customer expectations and delivering successful outcomes. Proficient in risk identification, stakeholder communication, and process improvement within technical project environments.

Highest-signal resume keywords

Project CoordinationCloud Migration ManagementITIL ExperienceAnalytical Problem-SolvingStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementCloud MigrationRisk IdentificationProcess ImprovementTechnical Project Management

Soft Skills

Attention to DetailTeam CollaborationResults-OrientedOrganizational SkillsMotivational Skills

Tools & Technologies

Project Management ToolsAutomation ToolsSupport Management Framework

Certifications & Qualifications

ITIL Certification

Industry Keywords

Cloud IntegrationsCustomer SupportData Privacy PracticesCompliance Training

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Coordinate multiple, simultaneous deployment and migration projects of customers into 11:11 Systems with limited guidance.
Complete project deliveries ensuring milestones, timelines and budgets are met and that successful customer outcomes are achieved.
Provide complete ownership and deliver support services to meet customers commitments.
Follow 11:11 Systems project management practices and apply good common sense to each project utilizing the appropriate tools for each scope of work.
Establish and enforce processes and best practices for cloud migrations.
Own ticket escalation processes and ensure it is followed consistently.
Establish support best practices and refine support management framework as needed.
Identify potential risks or gaps and mentor members across the cloud integrations organization.
Inform key stakeholders on project needs and trends and provide recommendations on ongoing integration needs.
Manage and refine existing tools and automation used for service operations.
Collaborate with internal teams on migration requirements for new or existing services.
Ensure customer and internal staff expectations are aligned by accurately communicating milestones and deliverables to all parties involved.
Foster communication and transparency amongst all teams involved in the delivery of projects, including customers.
Collaborate with vendors for integration needs.
Ensure all escalated customer tickets are addressed and escalated to vendor support as needed in a timely manner.
Enhance team efficiency by accepting ownership of new and different requests; exploring opportunities to add value to job accomplishments.
Work supportively with colleagues, operating consistent with 11:11’s Code of Business Ethics and Company Values.
Responsibly receive, transmit, and handle all company data and information per Company data handling agreements, work procedures, and policies.
Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements.
All other duties as assigned

Requirements

What you’ll need

Associate's degree in project coordination or 5+ years of related work experience
Experience managing technical projects across teams in an organization
ITIL experience preferred
Highly developed analytical and problem-solving skills
Excellent attention to detail, team player
Results-oriented and organized with the ability to plan and deliver against deadlines and the ability to motivate others to deliver
Must be legally eligible to work within the assigned country without visa sponsorship.

Benefits

Comp & perks

Comprehensive healthcare plan options
Retirement plan with company match
Life, other supplemental insurances
Paid time off and company holidays
New Parent Leave
Wellness programs