11:11 Systems

Cloud Engineer

• Primarily responsible for customer experience during on-boarding process
• Provide complete ownership and accountability of all responsibilities assigned during customer implementation projects
• Work with project managers to complete assigned tasks
• Complete deployment projects using 11:11 Systems best practices
• Communicate effectively with customers, sales team, and project team
• Document steps taken, problems incurred, and resolution of issues for customer review
• Provide excellent customer service
• Foster communication and transparency through all 11:11 Systems teams and staff involved in the sale and delivery of projects
• Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values
• Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies
• Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements
• Additional duties as assigned

Cloud Services Engineer

Financial Planning and Analysis

• Own (develop, maintain and update) short- and long-term financial models
• Deliver monthly financial insights and trend analyses to senior management using alternate scenarios and analytics
• Support the annual budget and quarterly forecast process
• Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values
• Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies
• Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements
• Additional duties as assigned

Cloud Services Engineer

Financial Analyst