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Coordinator, Data Center Infrastructure
11:11 SYSTEMSCoordinator for Data Center Infrastructure managing global data center operations. Supporting infrastructure projects and vendor coordination with a strong focus on documentation and process management.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data center operations, infrastructure deployments, and colocation environments, with a strong focus on maintaining accurate records and coordinating hardware logistics. Possesses problem-solving abilities and effective communication skills to manage multiple priorities in a collaborative, customer-focused manner.
Highest-signal resume keywords
Data Center Operations SupportInfrastructure Deployment CoordinationDCIM Platform ExperienceVendor ManagementITIL Foundation Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Center Hardware ManagementCabling InfrastructurePower ManagementNetwork InfrastructureAsset Management SystemsCross-Connect ProcessingCircuit and Connectivity ManagementTechnical Documentation MaintenanceIncident EscalationLogistics Coordination
Soft Skills
Attention to DetailProblem-SolvingCommunication SkillsCustomer-Focused MindsetCollaboration
Tools & Technologies
Data Center Infrastructure Management (DCIM)Stock Management SystemCarrier Connectivity Services
Certifications & Qualifications
ITIL FoundationCDCP
Industry Keywords
ColocationData Center Build-OutsGlobal Data Center EnvironmentsThird-Party Vendor CoordinationCompliance Training
About the role
Key responsibilities & impact- Triage the team queue, prioritize tasks, and escalate issues as required.
- Coordinate remote hands activities and provide detailed technical instructions during incidents.
- Support infrastructure projects across global data center environments.
- Assist with co location project delivery, including installations, decommissions, and migrations.
- Support data center build-outs and expansion initiatives.
- Work closely with vendors and service providers, providing detailed technical instructions for hardware deployments, troubleshooting, and remediation activities.
- Participate in an on-call rotation and provide support for out-of-hours incidents and escalations.
- Maintain accurate Data Center Infrastructure Management (DCIM) records as changes occur across the environment.
- Maintain accurate inventory records within the stock management system.
- Process cross-connect requests, including installations, de-installations, and hot-cut activities.
- Maintain accurate circuit and connectivity records.
- Coordinate hardware shipments, receiving, and logistics activities related to data center operations.
- Ensure operational documentation is maintained and updated.
- Work supportively with colleagues, operating in a manner that is consistent with 11:11's Code of Business Ethics and Company Values.
- Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies.
- Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements.
Requirements
What you’ll need- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent work experience required.
- 3+ years of experience supporting data center operations, infrastructure deployments, or colocation environments required.
- Experience working with data center hardware, cabling, power, and network infrastructure, and coordinating third-party vendors and service providers required.
- Experience with DCIM platforms and asset management systems, and familiarity with colocation facilities and carrier connectivity services preferred.
- ITIL Foundation, CDCP, or similar industry certification preferred.
- Strong attention to detail, problem-solving, and communication skills, with the ability to manage multiple priorities, work independently and collaboratively across global teams, and maintain a customer-focused mindset.
- Willingness to participate in an on-call rotation and occasional travel.
- Must be legally eligible to work in India without visa sponsorship.
Benefits
Comp & perks- Healthcare Insurance Plan
- Life Insurance
- Paid Vacation & Holidays
- India Pension Scheme