1-800 CONTACTS

Product Manager

1-800 CONTACTS

full-time

Posted on:

Location: Utah • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • Take ownership of The Framery ecommerce experience and customer journey
  • Plan and execute the product roadmap to achieve business outcomes and drive given KPIs, with a focus on conversion rate
  • Lead discovery and validation efforts with customers and end users to ensure solutions address real-world pain points and deliver meaningful outcomes
  • Understand the customer and their needs and advocate for those needs throughout the product development lifecycle
  • Lead an agile software development team and work cross-functionally to drive ideas from inception to launch
  • Interface with other product managers, development teams and systems/services, to understand the interaction between The Framery’s storefront and the back-end systems that support it
  • Define and track product metrics, using qualitative and quantitative data to iterate and improve
  • Collaborate with other product managers and engineering teams as needed to define requirements and develop new capabilities The Framery can leverage for growth
  • Become an expert in understanding and leveraging customer data to develop simple and compelling experiences that maximize conversion for our target audience

Requirements

  • Ability to work from our Draper, Utah office 1-2 days a week
  • 3-5 years of product management experience building consumer facing applications, e-commerce experience preferred
  • Thrives in a fast-paced, start-up environment with the ability to pivot quickly and manage competing priorities
  • Ability to build a product roadmap that addresses key consumer needs and delivers on given KPIs
  • Organized and detail oriented, delivering seamless customer experiences and effectively managing all use cases.
  • Excellent written and verbal communication skills
  • Comfortable interacting with stakeholders from all levels of the organization
  • Experience working in agile software development frameworks
  • Strong analytical and problem-solving skills; proficient in using data and A/B testing to inform decisions
  • Ability to grasp technical concepts and understand interactions between data, services, and front-end applications
  • Familiarity with JIRA, Confluence preferred; Miro considered a plus