Underwriter

• Act as the "Central Nervous System" of high-value underwriting ecosystem
• Optimize the automation engine for the largest small-business credit lines
• Partner with a dedicated engineering squad
• Orchestrate the end-to-end document collection and data pipeline
• Automate client outreach and optimize the Ease intake portal
• Route critical financial data straight to underwriters
• Maximize efficiency and build intelligent workflow to reduce underwriting turnaround times

Manager, Product Management – Underwriting, Business Cards & Payments

• Serve as the underwriting subject matter expert and primary business owner for Hamilton Select’s underwriting platform, partnering with Underwriting, Operations and Technology on architecture, product prioritization, and delivery.
• Translate underwriting, operations and distribution business needs into platform capabilities and digital solutions.
• Define and continuously refine underwriting workflows, rules, and data requirements across the business recognizing any planning for necessary differences in requirements between brokerage and binding authority business across all aspects of functionality and development.
• In conjunction with Human Resources, Communications, Underwriting Management, and Technology, support a comprehensive Change Management strategy to drive adoption across underwriting, distribution, and operations.
• Represent platform and digital distribution capabilities in senior leadership forums, steering committees, board-level reporting, and external partner discussions.
• Partner with Underwriting Management, Distribution and Technology to execute Hamilton Select’s Digital Distribution strategy, including prioritization of key brokers, portals, and exchange connectivity.

Head of Underwriting Platform Development

• Underwrite complex formal applications and informal quote applications with the ability to evaluate and take final action in an independent manner within approval authority guidelines.
• Analyze complex information and interpret to reach comprehensive medical and financial assessments based on company guidelines and policy.
• Effectively manage change, defuse conflict and negotiate positive results.
• Able to take a cross-functional view of work processes and understand the ramifications to other areas of actions taken and decisions made.
• Must be organized and able to manage a large caseload.
• Demonstrate superior technical underwriting knowledge and skills.
• Ability to provide training to internal and external customers on underwriting topics.
• Able to independently and effectively interact with a sophisticated field force dealing with an upscale market.

Associate Director – Life Underwriting

• Underwriting is shifting from a static to a dynamic ecosystem powered by predictive models, advanced data integration, and automated decision engines.
• Our Underwriting Strategy and Capabilities team serves as the engine room for technological change for our personal lines of business.
• Leading tech-savvy teams to design modular, cross-product solutions.
• Managing the execution flow and multimillion dollar IT budget of our portfolio.
• Architecting our long-term strategic roadmaps.
• Accountable for developing new products and overseeing and managing the launch and maturation of new products into target strategic markets.
• Acting as a cross functional expert providing expertise and support for product line initiatives related to product development, compliance, operational and process improvements, claims management, vendor management, product documentation, fulfillment, and/or system releases.
• Responsible for the development of digital first products supporting the needs and risks of USAA Members.
• Responsible for maintaining thorough level of knowledge of business and underwriting performance for products in scope (e.g.trends, results, etc.).
• Responsible for post-launch monitoring, maintenance and underwriting of 'new in market' products based on product performance, member needs and competitive changes in the market including but not limited to product rules, rates, and forms.
• Conducting complex analysis of internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.

Underwriting Strategy and Capabilities Director

• Design and execute underwriting strategies that drive profitable growth while ensuring strong, risk-adjusted returns.
• Establish and oversee underwriting guidelines, pricing models, and risk selection standards to ensure consistency and sound decision-making.
• Monitor and evaluate portfolio performance, underwriting KPIs, and loss trends to identify opportunities for improvement and optimize results.
• Lead, coach, and develop a high-performing team of commercial underwriters, ensuring alignment with company goals and fostering professional growth.
• Conduct quarterly quality assurance audits, assess underwriting accuracy and compliance, and present actionable insights to senior leadership.

Commercial CAT Underwriting Manager

• Establish and ensure adherence to risk appetite, risk selection, coverage analysis, underwriting guidelines and underwriting authority for assigned line(s) of business.
• Create consistency in underwriting and pricing decisions and enhance monitoring standards to assess underwriting results at the portfolio level.
• Provide subject matter expertise and support for complex referrals.
• Acquire and leverage market intelligence to compare to peers’ and ensure a competitive fit for our agency customers.
• Work with Product leadership to develop new product ideas and review coverage language.
• Assist in underwriting governance by participating in underwriting audits, monitoring exception thresholds and working with regional management on improvement plans.

Underwriting Consultant

• Select, price and develop coverage terms for small commercial lines accounts to achieve profitable underwriting results and assist with providing leadership, support and coaching for the underwriting function
• Review new business applications to evaluate degree of risk involved
• Accept or decline risks based on company’s underwriting policies
• Review application for completeness
• Contact agents for missing or incomplete information
• Using sound underwriting judgment and technical skills, and continued personal development to meet the company goals of quality and timeliness
• Assist data entry unit on the processing of new business, renewals, policy changes and all other related transactions
• Interpret insurance coverage’s for agents and insureds; answer telephone inquiries from agents and insureds regarding coverages and pricing
• Maintain and establish good working relationship with agents and communicate underwriting decisions to agents and insureds
• Review policy renewal information to determine if properly priced based on exposure; determine if policy should be renewed based on company criteria
• Review and approval all policy changes submitted
• Assist other functions or departments with enhancing and developing existing products in order to enhance the underwriting process

Small Business Underwriting Assistant

Underwriting Assistant

• Manage a team of staff insurance professionals in planning, developing, and administration of USAA Group P&C products and programs which support both corporate and P&C operational performance objectives
• Directs the identification, analysis, development, and implementation of complex initiatives that maintain the relevance and integrity of our underwriting policies, processes and programs
• Implementation may include overseeing business configuration efforts, including testing and deployment
• Directs the development, maintenance and optimization of existing processes and systems to comply with legal and company requirements while delivering maximum ROI
• Ensures adherence to established policies and effective program support
• Manages identification and implementation of opportunities to improve processes and systems to increase member conductivity, employee experience, risk mitigation, and operational efficiency

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