Underwriter

• Design and execute underwriting strategies that drive profitable growth while ensuring strong, risk-adjusted returns.
• Establish and oversee underwriting guidelines, pricing models, and risk selection standards to ensure consistency and sound decision-making.
• Monitor and evaluate portfolio performance, underwriting KPIs, and loss trends to identify opportunities for improvement and optimize results.
• Lead, coach, and develop a high-performing team of commercial underwriters, ensuring alignment with company goals and fostering professional growth.
• Conduct quarterly quality assurance audits, assess underwriting accuracy and compliance, and present actionable insights to senior leadership.

Commercial CAT Underwriting Manager

• Assist with underwriting insurance risks in accordance with the business plan and delegated authority to meet business objectives
• Ensure compliance with internal and external regulations and guidelines
• Provide technical underwriting and administrative support to the underwriting staff
• Gather information, prepare file documentation, and collaborate with internal partners
• Assist underwriters with agent interactions
• Analyze underwriting information to triage, prepare and respond to quotes, renewals and policy endorsements or inquiries
• Apply underwriting guidelines and ensure compliance with all company filings, rules, and regulations
• Underwrite and process all endorsement requests
• Independently execute pricing strategy and document pricing decisions
• Identify and execute opportunities to upsell and cross sell UFG coverages and products
• Screen new business submissions for assigned underwriter(s)
• Provide clear direction to Support Staff for policy changes, renewals and quote entry
• Work as a liaison between partner departments to resolve issues at a policy level
• Seek agency engagement to obtain missing information or clarify policy needs
• Foster a collaborative working relationship with assigned underwriters to achieve KPI metrics
• Identify risks that require reinsurance and risk control services
• Actively assist with the review and analysis of the portfolio.

Underwriting Associate

• Own the collections function end-to-end
• Manage and improve collections operations
• Serve as primary owner on collections and servicing policy documentation
• Partner with Legal and Compliance for compliant collections practices
• Define collections performance metrics; track and report on delinquency rates
• Own the end-to-end operational layer across IO credit product variants
• Bring consistency and rigor to underwriting processes
• Monitor pipeline health and manage operational bottlenecks

Underwriting & Servicing Operations Manager – Cards

• Ensure sufficient information is obtained and forwarded to the underwriter for proper risk evaluation
• Using manuals, established procedures, and collected information, prepare the underwriting file for the underwriter by completing loss summaries, reviewing driver acceptability, following up to obtaining missing information and other related tasks
• Process policy change requests within knowledge and authority levels allowing the underwriters to focus on more complex policies and accounts
• Collaborate with other business areas to ensure service and quality objectives are met.
• Build and maintain effective working relationships with underwriters, sales agents and brokers
• Maintain privacy and confidentiality requirements as required by legislation
• Perform other job-related duties as assigned from time to time

Underwriting Support Associate – Commercial Lines

• Coordinates the preparation of loan/lease packages in compliance with policies and procedures, regulatory guidelines and investor standards by gathering and reviewing necessary documents and information within designated time frames.
• Communicates with staff, customers/clients, realtors, brokers, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to complete the file.
• Ensures compliance with internal policies, regulatory and investor requirements and customer service standards.
• May coordinate the closing and funding of assigned loan packages; calculating final closing costs and disbursing funds.

Wealth Management Commercial Underwriting

• Manage 3 UW teams and develop their skill sets in line with our underwriting philosophy and guidelines
• Maintain relationships and stay on the cutting edge of new third party data offerings. Identify, pilot, and engage new tools to improve underwriting
• Communicate with our insurance partners in concert with Ladder’s business development director who leads the relationship management of our reinsurers and carriers
• Partner with actuary to present mortality slippage each month to Ladder’s mortality team
• Serve as a subject matter expert to engineering and product teams as we build new insurance offerings

Director, Underwriting

Wealth Management Commercial Post Underwriting

• Responsible for overall management, business development, analysis and monitoring of complex underwriting risks
• Works with senior management on complex underwriting risks employing advanced analysis to assess acceptability
• Develops specialized endorsement language for complex risks
• Determines appropriate pricing of complex risks for assigned book of business based on financial and competitive analysis
• Participates in the development and implementation of underwriting policy and business strategy

Underwriting Consulting Director – Commercial Construction P&C

• Help facilitate and foster sound underwriting and business decisions
• Develop effective relationships and contribute toward the growth of the underwriting department
• Oversee day-to-day production activities of the team, training and developing the underwriters
• Regular communication between our sales organization and other parts of the organization
• Apply sound and creative underwriting and business judgments to contribute to organizational growth and profitability
• Develop and maintain effective working relationships with assigned field personnel, producers, and internal teams
• Actively participate in projects and provide team members to participate in projects

Director, National Accounts Underwriting

• Effectively handle all incoming calls and follow up calls – up to 100% of shift handling calls
• Provides superior customer service, responding to requests for interpretations of guidelines and procedures, rating inquiries and premium discrepancies in a prompt and professional manner
• Research policy information and exercise underwriting authority
• Escalate risks beyond designated authority level to Commercial Underwriter/Sr. Commercial Underwriter or Supervisor/Manager
• Process high volume policy change requests from internal and external customers.
• Assist with questions related to billing, compliance guidelines and procedures, rating inquiries, etc.

Commercial Underwriting Associate

• Bring your expertise as an underwriter to cross-functional Ladder work teams.
• Evaluate medical and personal history on life insurance applications up to $8 million face amount.
• Participate in the development of the Underwriting team members.
• Collaborate with the Underwriting Audit team to enhance Underwriting Guidelines and clearly communicate audit finding feedback to the Underwriting team.
• Work closely with the Customer Experience and Compliance teams to answer underwriting related questions and share underwriting knowledge.
• Be comfortable both underwriting and applying your knowledge to systems and processes.
• Report to the Head of Underwriting.

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