Travel Advisor

• Respond to client inquiries related to travel services, scheduling, and reservations
• Assist with coordinating travel details based on client needs and preferences
• Provide clear updates, confirmations, and follow-ups
• Maintain accurate records of client interactions and requests
• Support the coordination process to ensure accuracy and efficiency
• Help deliver a consistent and positive client experience

Travel Services Support Advisor assisting clients with travel coordination

Travel Services Support Advisor

Travel Services Support Advisor helping clients with travel inquiries and coordination. Remote position requiring strong organizational and customer service skills.

• Assist clients with researching and selecting travel options including hotels, resorts, cruises, and vacation packages
• Support the booking and confirmation process from initial inquiry through finalized reservations
• Respond to client questions regarding availability, travel details, and booking requirements
• Review reservation information for accuracy, including dates and traveler details
• Maintain organized records of client interactions and bookings
• Provide follow-up communication before and after travel

Online Travel Reservations Advisor supporting travel arrangements and bookings

Travel Reservations Advisor

Online Travel Reservations Advisor helping clients coordinate travel arrangements and manage bookings. Entry-level position with training provided in a customer-focused environment.

Travel Services Support Advisor assisting clients with travel inquiries

Travel Services Support Advisor – Entry Level

Travel Services Support Advisor assisting clients with travel-related coordination and inquiries. Ideal for organized individuals who enjoy working in a client-focused remote environment.

Travel Services Support Advisor assisting clients with travel-related coordination

Travel Services Support Advisor supporting clients with travel inquiries and coordination. A fully remote position ideal for organized individuals in a client-focused environment.

• Provide travel services for meeting and incentive attendees, including arranging domestic and international air, rail, ground transportation, hotel, and other travel services as requested.
• Utilize communication skills and teamwork to deliver optimum service and achieve high customer satisfaction, as well as develop strong collaborative relationships with clients and vendors.
• Communicate with customer in verbal and written form regarding their meeting or incentive trip, paying close attention to the policies and parameters unique to each program.
• Arrange all travel related services. Including, but not limited to, bookings, such as air, rail, car, car service, hotel, seat assignments, and any other accommodations requested by the client.
• Understanding of international travel, including fares and pricing, available resources and travel documentation requirements.
• Be consultative with customer, adhering to organization’s guidelines.
• Assist customers with various needs, such as travel changes, split forms of payments and special requests, including any necessary problem solving.
• Quality Control each reservation before queuing to the relevant ticketing/quality control queue.
• Ability to quickly assess information, anticipate issues and outcomes, and make effective decisions including ability to draw clear conclusions.
• Escalate to leadership for guidance when necessary.
• Review incoming correspondence and materials as needed; prioritize, summarize, and respond in a timely manner.
• Maintain all reservations in a completed state regardless of if authorization to ticket received at time of call.
• Monitor assigned queues and tasks throughout the workday to ensure reservations and tasks are accurate and complete.
• Responsible for insuring that all tasks within their team are completed or re-assigned by end of shift.
• Work independently and with leadership team when necessary to make effective decisions, including resolving customer service issues.
• Collect payment from customer for travel services according to Client’s Travel or Meeting Policy and Travel and Transport Policy and Procedures.
• Read daily briefings and industry announcements to keep abreast of industry developments.
• Participate in training opportunities to maintain and expand travel knowledge and customer service skills.
• Maintain a comprehensive working knowledge of GDS and any other product used for specific account being handled.

Provide travel services for meeting and incentive attendees

Group Air Advisor

Provide travel services for meeting and incentive attendees including arranging domestic and international travel. Utilize communication skills and teamwork to deliver optimum service and high customer satisfaction.

Travel Advisor jobs in United States

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Travel Services Support Advisor

Travel Reservations Advisor

Travel Services Support Advisor – Entry Level

Travel Services Support Advisor

Group Air Advisor