Translator

• Manage the end-to-end translation process for various company assets.
• Content Localization: Translating and adapting a wide range of materials, including landing pages, resource pages, learn guides, help center articles, and text within visual elements.
• App Translation: Localizing application interfaces to ensure a flawless user experience for French-speaking users.
• Quality Assurance: Conducting peer reviews of teammates' translations to maintain high linguistic standards and brand consistency.
• Web & CMS Management: Handling basic HTML formatting to prep content for marketing websites and publishing finished translations directly into WordPress (training provided).
• SEO Optimization: Performing basic keyword research in French to ensure our translated content ranks well and reaches the right audience.
• Content Maintenance: Regularly auditing and updating dated translations to keep our messaging current and accurate.
• Live Translation Support: Providing occasional consecutive translation during Sales demos and other key client meetings, as needed.
• Cross-functional Collaboration: Actively participating in relevant meetings, cooperating closely with other teams, and advising with your manager on task prioritization and localization strategies.

Localization Specialist – French

• Interpret and source parts requested by technicians and internal departments
• Order parts accurately and efficiently to meet operational requirements
• Respond to phone enquiries in a professional and timely manner
• Provide excellent customer service to internal and external stakeholders
• Support the Service Department with the timely supply of required parts
• Liaise effectively with the Service, Pre-Delivery, and Warehouse teams
• Assist with internal business requirements as needed
• Unpack stock orders and maintain a clean, organized parts department
• Receive and process incoming parts orders, branch transfers, and supplier deliveries
• Load and unload incoming and outgoing goods safely and efficiently
• Maintain accurate inventory and stock records
• Complete additional duties as directed by management

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Localization Specialist – French

Parts Interpreter