Therapist

• Ensure accurate, compliant, timely billing and appropriate reimbursement for multispecialty medical professional services from various insurance payers and patients
• Prepare and re-submit clean claims to various insurance companies either electronically or by paper in accordance with specific payer guidelines and/or contract requirements
• Analyze and correct first pass rejected claims for completeness and accuracy of information for second pass clean claim submission
• Research and perform all primary and secondary billing claim status follow up activities for assigned insurance plans
• Review, evaluate and process all claim appeals through resubmission to insurance carriers with complete and accurate supporting documentation required
• Research and recommend any customer account adjustments and/or write-offs to the Manager based upon collectability of account with insurance carrier or patient
• Recognize and report claims problems, errors, and discrepancies to management in order to proactively identify and effectively resolve billing trends in a timely manner
• Generate and submit monthly patient balance due statements to customers as dictated by the explanation of benefits received from their insurance carrier
• Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments
• Answering patient questions about billing and payments
• Investigating and/or directing patient inquiries or complaints to the appropriate staff member

Accounts Receivable Specialist – Physical Therapy, Medical Billing, EHR

• Deliver high-quality, meaningful virtual therapy using evidence-based interventions such as Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT), Action and Commitment Therapy (ACT), Dialectical Behavior Therapy (DBT), etc.
• Utilize our advanced collaboration portal to connect with students, providing them with the support they need.
• Work closely with campus treatment providers, supervisors, and peers to ensure cohesive care.
• Maintain timely and precise records of all clinical interactions to ensure continuity of care.
• Partner with our administrative support team to enhance overall student care, from initial outreach to resource provision.
• Collaborate with leadership during critical patient scenarios to ensure the best outcomes.
• Become an expert in our unique care model, enabling you to effectively support college students and continually refine your therapeutic skills.

Mental Health Therapist

• Perform intake assessments
• Provide mental health therapy for individuals, couples, families, and children
• Create individualized treatment plans for each client
• Use evidence-based treatment methods to facilitate group and individual treatments
• Maintain detailed and accurate documentation of patient information and treatment plan
• Perform regular wellness checks
• Adhere to all facility and licensing standards
• Minimum caseload of 28 Weekly Sessions Capped at 32 Weekly Sessions

Licensed Marriage and Family Therapist

• Deliver high-quality, evidence-based mental health services (individual, group, or couples) through a secure, HIPAA-compliant telehealth platform.
• Conduct comprehensive intake assessments and formulate effective, measurable treatment strategies.
• Maintain impeccable, timely clinical documentation, including progress notes and treatment plan reviews.
• Exercise complete control over your calendar and caseload volume.

Teletherapist – Contractor

• Provide high-quality, evidence-based individual (and/or couples/group) teletherapy via our secure, HIPAA-compliant platform.
• Conduct initial assessments and collaborate with clients on personalized treatment plans.
• Maintain timely and accurate clinical documentation (SOAP notes, treatment plans) using our intuitive EHR system.
• Manage your own calendar and client volume based on your personal capacity.

Telehealth Therapist, LCSW, LMFT, LPC, LPCC

• Deliver engaging, evidence-informed instruction in human movement, functional anatomy, kinesiology, biomechanics, and movement analysis through hybrid learning formats (synchronous, asynchronous, and on-site laboratory instruction).
• Facilitate student learning related to body alignment, joint structure, muscle action, movement dysfunction, professional reasoning, diagnostic imaging, and the relationship between movement and occupational performance across clinical conditions and practice settings.
• Design and facilitate lab experiences that promote professional reasoning, hands-on skills, and application to occupational therapy practice.
• Evaluate student learning outcomes using diverse assessment methods and provide timely, constructive feedback.
• Collaborate with program faculty to ensure course content alignment with the OTD curriculum and ACOTE standards.
• Support professional behaviors, ethical reasoning, and interprofessional collaboration among OTD students.
• Participate in faculty meetings, training, and ongoing program improvement as appropriate for adjunct faculty.

Adjunct Faculty – Doctor of Occupational Therapy, OTD Program

• Provide compassionate, evidence-based care to our more than 175,000 clients across the country.
• Partner with health systems and primary care providers because we believe mental health is inseparable from physical health.
• Handle administrative work including credentialing, billing, scheduling, and marketing support.

Licensed Talk Therapist – Weekend/Evening, Fee For Service

• Provide compassionate, evidence-based care to clients across the country
• Partner with health systems and primary care providers
• Focus on providing exceptional care, handling credentialing, billing, scheduling, and marketing support

Part Time Licensed Talk Therapist – Fee For Service

• Provide individual, couples, and/or family outpatient therapy on a weekly, biweekly, or monthly basis.
• Part time clinicians must maintain a caseload that supports a minimum of 12 completed client sessions per week (minimum availability: 16 hours per week).
• Manage and maintain an individual book of business, monitoring caseload health and proactively addressing issues (ex. availability, cancellation reengagement, retention, clinical education, etc).
• Utilize measurement-based care by incorporating assessments into every session and tracking mental health outcomes.
• Complete timely documentation within Mamaya Health’s established timeframes, including intakes, diagnoses, treatment plans, progress notes, and discharge summaries.
• Coordinate care with other providers (e.g., medication prescriber, PCP, OB-GYN, dietitian, other therapists) and family members as appropriate.
• Communicate promptly with Mamaya Health staff, responding to email/chat within 2 business days or sooner when urgent.
• Actively participate in monthly team meetings, quarterly all-staff meetings, monthly 1:1 meetings with Team Lead, and supervisory meetings with Team Lead or Senior Clinical Leadership as needed.

Outpatient Mental Health Therapist – PT

• Provide individual, couples, and/or family outpatient therapy on a weekly, biweekly, or monthly basis.
• Contractors must maintain a minimum of 10 completed client sessions per week (minimum availability: 12 hours per week).
• Manage and maintain an individual book of business, monitoring caseload health and proactively addressing issues (ex. availability, cancellation reengagement, retention, clinical education, etc).
• Utilize measurement-based care by incorporating assessments into every session and tracking mental health outcomes.
• Complete timely documentation within Mamaya Health’s established timeframes, including intakes, diagnoses, treatment plans, progress notes, and discharge summaries.
• Coordinate care with other providers (e.g., medication prescriber, PCP, OB-GYN, dietitian, other therapists) and family members as appropriate.
• Communicate promptly with Mamaya Health staff, responding to email/chat within 2 business days or sooner when urgent.
• Actively participate in monthly team meetings, quarterly all-staff meetings, monthly 1:1 meetings with Team Lead, and supervisory meetings with Team Lead or Senior Clinical Leadership as needed.

Outpatient Mental Health Therapist – PT 1099

• Engage with clients for individual, couples, or family outpatient therapy sessions on a weekly/biweekly/monthly basis.
• Complete a comprehensive onboarding, including completion of maternal mental health foundation course.
• Collaborate with Team Lead and participate in meetings with administrative support to support best practices and compliance.
• Maintain a caseload to support a minimum of 25 completed client sessions per week (minimum availability of 30 hours per week)
• Maintain an individual book of business, ensuring clarity in communication of caseload availability and scheduling needs, maintaining current active clients, and assuring accuracy and clarity regarding frequency of client engagement.
• Maintain a proactive role in caseload and KPI management and awareness of needs and trends regarding client engagement, cancellations, and length of service.
• Provide mental health data tracking and utilize measurement based care via assessments consistently in every session.
• Submit timely documentation within the timeframe set forth by Mamaya Health to ensure client charts are up to date and complete.
• Perform Clinical Intake, provide diagnoses, collaboratively create treatment plans, provide ongoing care, and complete all processes for discharges.
• Maintain client collaboration with team members on the client’s care team - i.e. medication provider, PCP, OB-GYN, dietitian, other therapists, etc.; and client’s family members.
• Participate in marketing and outreach efforts as needed, collaborating with Mamaya Health team for social media, website, and other activities to support client acquisition.
• Engage in timely communication with Mamaya Health staff and respond to email/chat within 2 business days, or faster depending on urgency of need.
• Regularly attend and participate in monthly small team meetings, quarterly all-staff meetings, monthly 1:1 meetings with Team Lead, and any additional supervisory meetings with Team Lead or Senior Clinical Leadership.

Outpatient Mental Health Therapist – FT

• Conducting initial assessments and developing personalized treatment plans.
• Providing evidence-based individual (and/or group/couples) therapy via a secure HIPAA-compliant platform.
• Maintaining timely and accurate clinical documentation (soap notes, treatment plans, etc.).
• Managing your own calendar and client volume based on your personal capacity.

Licensed Psychotherapist

• Evaluate and treat children from birth to age 21 for speech, language disorders (for SLPs)
• Develop and implement individualized treatment plans
• Examine and evaluate children from birth to age 21 with orthopedic conditions (for PTs)
• Collaborate with interdisciplinary team to improve mobility

Speech Language Pathologist, Physical Therapist – Teletherapy

• Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care
• Collaborates with member, family and healthcare providers to develop an individualized plan of care
• Conducts individual counseling and group therapy with adolescents and adults
• Identifies and initiates referrals for social service programs – including financial, psycho-social, community and state supportive services
• Advocates for members and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team
• Utilizes approved clinical criteria to assess and determine appropriate level of care for members
• Documents all member assessments, care plan and referrals provided
• Responsible for achieving set goals; Key Performance Indicators (KPIs)
• Learning the Substance Use Disorder Program model and taking responsibility and ownership for outcome based care
• Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care
• Promotes responsible and ethical stewardship of company resources
• Maintains excellent punctuality and attendance during work hours

Tennessee Licensed Therapist – LMFT, LCSW, LPC

• Assesses, plans and implements care strategies that are individualized by member and directed toward the most appropriate and least restrictive level of care.
• Collaborates with member, family and healthcare providers to develop an individualized plan of care.
• Conducts individual counseling and group therapy with adolescents and adults.
• Identifies and initiates referrals for social service programs – including financial, psycho-social, community and state supportive services.
• Advocates for members and families as needed to ensure the patient’s needs and choices are fully represented and supported by the healthcare team.
• Utilizes approved clinical criteria to assess and determine appropriate level of care for members.
• Documents all member assessments, care plan and referrals provided.
• Responsible for achieving set goals; Key Performance Indicators (KPIs).
• Learning the Substance Use Disorder Program model and taking responsibility and ownership for outcome based care.
• Participates in interdisciplinary team meetings and utilization management rounds and provides information to assist with safe transitions of care.
• Promotes responsible and ethical stewardship of company resources.
• Maintains excellent punctuality and attendance during work hours.

Licensed Therapist, LMFT, LCSW, LPC

• Conduct comprehensive physical therapy evaluations to assess physical status, range of motion, strength, posture, ambulation, balance, and independence in activities of daily living.
• Develop and implement individualized treatment plans based on evaluation results.
• Maintain accurate records and prepare reports according to facility procedures.
• Interact professionally with patients, family members, and staff.
• Supervise Physical Therapy Assistants, Exercise Physiologists, Technicians, Certified Athletic Trainers, and students in direct and indirect patient care.
• Ensure supervised personnel carry out treatments as outlined in the physical therapy evaluation.
• Contribute to program development and participate in educational activities for personal and professional growth.
• Assist in outreach community events as directed by the Clinic Director.
• Adhere to state practice act regulations and the American Physical Therapy Association code of ethics.

Physical Therapist

• Deliver remote, evidence-based therapy to adult clients (18+), practicing modalities like CBT, DBT, ACT, MBCT, TLDP, IPT, EFT, and MI.
• Maintain a caseload of 7-20 attended ongoing therapy and consult sessions per week.
• Use data to drive effective treatment and adjust your approach based on client progress.
• Collaborate with other mental health providers as needed and refer clients when appropriate.
• Maintain progress notes and documentation in compliance with HIPAA and state regulations.

Mental Health Therapist – Part-Time

• Fosters a continually evolving partnership between Specimen Management and our valued customers in a Clinical Process advisory capacity
• Maintain knowledge and expertise as product specialist for Specimen Management as product and guidelines evolve
• Clinical resource specialist engaging with key opinion leaders within the account identifying critical areas for improvement
• Drives clear project goals and expectations to achieve process efficiency and department effectiveness goals
• Proactively ensures optimal workflow and product utilization
• Facilitates project process using best practices and financial analysis to help achieve customer identified outcomes
• Interview stakeholders, process owners in support of process improvement recommendations
• Leads and partners in change management activities associated with process improvement recommendations
• Engages stakeholders to obtain support and buy into process recommendations
• Deliver presentations and report to various audiences: Nursing, Laboratory, Infection Prevention, Occupational Health, Pharmacy, Supply Chain, Senior Hospital Management
• Continues on-going collaborations to ensure continuous improvement stemming from projects

Respiratory Therapy Clinical Specialist

• Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy
• Provide excellent customer service for clients and collaborate with a dynamic team to further the mission of filling gaps in our community
• Utilize creativity in interventions to help clients achieve and exceed goals
• Prepare and submit individual documentation for each session per company guidelines and protocol
• For Full-Time status clinicians must maintain a caseload of a minimum of 25 client visits per week
• Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed
• Attend and participate in all clinical staff meetings and trainings

Licensed Marriage and Family Therapist, LMFT

• The Therapy Services Reviewer is responsible for the review of medical records to determine if requests for therapy services (physical therapy, occupational therapy) were medically necessary and filed appropriately.
• Follows the system guidelines that makes decisions on approval for care for a patient.
• Processes system generated decisions for authorization requests, meeting all contract requirements, processes, and operational unit goals to ensure customer satisfaction.
• Documents findings, develops analyses, and submits reports to the appropriate departments in accordance with government regulations and requirements.
• Researches and obtains additional data, consults with clinical reviewers and medical directors, when necessary.
• Acts as a resource for internal and external customers.
• May participate in intradepartmental teams, projects, and initiatives.
• Maintains quality and productivity standards and ensures reviews are conducted within required timeframes.

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