Technical Writer

• Lead, develop, and mentor a team of technical writers, illustrators, and/or documentation specialists; provide coaching, performance feedback, and career development
• Build a high‑performing documentation function by establishing clear expectations, aligning team goals to organizational priorities, and fostering a culture of quality, accountability, and continuous improvement
• Own the end‑to‑end documentation lifecycle for customer-facing and internal technical content including user manuals, IFUs, installation guides, troubleshooting guides, upgrade/downgrade instructions, and documentation for global regulatory submissions
• Ensure compliance with FDA, EU MDR, ISO 13485, and other relevant standards; embed regulatory and quality requirements into documentation workflows
• Partner with engineering, quality assurance, regulatory affairs, clinical/medical affairs, marketing, customer support, and global business units to gather information, validate content, and align documentation with product requirements
• Communicate effectively with senior-level stakeholders and international partners, ensuring alignment and timely delivery of all documentation commitments

Associate Director, Labeling – Technical Writer

• Provide technical writing and editing support in the development of product documentation
• Collect, organize, and edit information for technical articles, editorials, training materials, presentations, and proposals
• Work with management and technical personnel to define documentation content and guidelines
• Review and analyze data and user requirements to ensure clear documentation
• Perform substantive editing that ensures document organization and quality

• Own the docs end to end: API reference, SDK guides, quickstarts, conceptual explainers, and migration guides. When something ships, the docs ship with it.
• Write technical content that pulls developers in: tutorials, cookbooks, integration guides, and long-form pieces that show real use cases with real code.
• Read the codebase, talk to engineers, and use the product yourself. The bar is that you understand what you're documenting well enough to catch the things engineers forgot to mention.
• Maintain a consistent voice across docs and content. Clear, direct, no fluff, written for a developer who wants to ship something today.
• Partner with engineering on release notes, changelogs, and the docs updates that ride alongside new features.
• Partner with the growth team on technical content that compounds: SEO-relevant tutorials, comparison guides, and the cookbook entries that show up when someone searches for the problem we solve.
• Triage and respond to docs feedback from GitHub, Discord, and support. The docs are a product. They get bugs. You fix them.

• Write and/or edit technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications.
• Communicate clearly and effectively technical specifications and instructions to a wide range of audiences.
• Develop subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals.
• Take strong ownership to drive documentation through process from inputs to final distribution.
• Lead preparation of illustrative materials, selecting drawings, sketches, diagrams and charts.
• Conduct quality review of materials.
• Develop new concepts, techniques, and standards.
• Communicate effectively and clearly present technical approaches and findings.
• Support implementation to a team of technical writers and text processors.
• Serve as consultant to management and special external spokesperson for the organization on major matters pertaining to its policies, plans, and objectives.
• Present to internal and external stakeholders at reviews/documentation conferences.
• Develop agendas and captures minutes to assess documentation impacts.

Technical Editor and Writer, Level 3/4

• Work with our engagement and communications team in:
• Researching and writing reports and creating content for other materials summarizing CalMTA’s work and initiatives.
• Providing technical copy editing, fact check, and sourcing of reports and studies developed by partners and contractors
• Concepting and creating high quality, data driven visuals to support the sharing of information
• Developing presentation material that delivers on key messages and outcomes
• Supporting document production and adherence to CalMTA brand standards and messaging
• Participating in planning and execution of activities to promote CalMTA activities and progress.
• Functions as a cooperative and cohesive member of project teams
• Other duties as assigned

Technical Writer, Editor

• Develop and maintain clear, accurate, and engaging documentation for Aladdin Studio’s APIs, SDKs, and event streaming interfaces.
• Collaborate closely with engineers, product managers, and developer experience teams to translate complex technical concepts into approachable guides, tutorials, and reference materials.
• Document event-driven workflows, including streaming APIs, webhook subscriptions, and real-time data integration patterns.
• Design and implement content structures that scale across multiple APIs, microservices, and event channels within Aladdin Studio.
• Contribute to tooling and automation, using OpenAPI/AsyncAPI specs and CI/CD pipelines to generate and version developer documentation.
• Partner with Studio Product Marketing and Solution Architecture team to create onboarding materials, sample code, and “getting started” experiences for external and internal developers.
• Continuously improve the discoverability and usability of content within the Aladdin Studio Developer Portal.
• Champion documentation standards across the Aladdin Product Group, ensuring consistency, clarity, and technical accuracy.

Technical Writer – Associate

• Assess the need for, plan, and deliver a range of documentation for Salesforce admins and developers, including conceptual content, release notes, how-to/task-based content, and developer content
• Collaborate with other writers on the team to help scope and create feature documentation
• Learn and apply style, language, and structure standards for various deliverables
• Identify opportunities to improve our documentation processes and tools to make the whole team more efficient

Technical Writing Lead

• Create clear, in-depth how-to guides and feature documentation that help users understand and use product features, leveraging real-world scenarios, customer use cases, and product workflows.
• Conduct hands-on testing, experimentation, and independent research to gain deep, first-hand product knowledge.
• Identify and document edge cases, limitations, and feature updates to ensure technical accuracy and completeness.
• Collaborate closely with product managers, developers, engineers, QA, and UX to gather and validate technical information, clarify complex functionality, and stay aligned with evolving product roadmaps.
• Author technical blogs, release notes, and long-form content that explain product innovations and industry trends, supporting Spectro Cloud’s developer engagement.
• Champion user-first documentation practices by advocating for accessible, inclusive, and task-oriented content.
• Define and maintain content standards, templates, and voice/tone guidelines to ensure consistency across documentation.
• Mentor and support junior or mid-level technical writers, providing feedback on their work, sharing best practices, and helping them develop their technical and editorial skills, fostering a culture of collaboration and continuous learning.
• Refactor and enhance documentation information architecture to improve content organization, navigation, and discoverability across the Docs site.
• Take ownership of high-impact documentation projects end-to-end, including planning, coordination, writing, and review.

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