Technical Project Manager

• Ensure the in-scope, on-time, and on-budget delivery of suite of identification system solutions for State government customers in the United States
• Work with stakeholders to define the project scope, objectives, and deliverables
• Determine the resources (time, money, personnel) needed for the project and allocate them accordingly
• Develop a detailed project timeline, including milestones and deadlines
• Set-up the original budget for the project for each labour and expense category
• Forecast the costs for each labour and expense category as the project unfolds
• Monitor the project’s financial performance, ensuring that spending stays within the approved budget
• Prepare financial reports to keep stakeholders informed about the project’s budget status
• Create the Baseline schedule for the project aligned with the initial budget
• Maintain and update the schedule by updating the actual and planned start and end dates of each activity, with a focus to ensure timely delivery
• Report schedule progress, based on milestones relative to the baseline
• Provide regular updates to stakeholders through meetings, emails, and reports
• Gather feedback from stakeholders and incorporate it into the project plan as needed
• Address any conflicts or issues that arise among stakeholders to keep the project on track
• Identify potential risks that could impact the project’s success
• Develop strategies to mitigate identified risks, such as contingency plans
• Continuously monitor risks throughout the project and adjust plans as necessary
• Assign tasks to team members based on their skills and expertise
• Monitor the performance of team members to ensure tasks are completed on time and to the required standard
• Provide support and guidance to team members, helping to resolve any issues that arise
• Collect data on project performance, such as task completion rates and quality metrics
• Analyze the data to identify trends and areas for improvement
• Prepare detailed reports on project progress and present them to stakeholders
• Various other duties and responsibilities.

IT Project Manager – North American Service Delivery Group

• Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for related projects.
• Manage the design of the Enterprise Monitoring Solution meeting Public Safety & Emergency Management needs related to monitoring and alerting requirements.
• Develop and design VISIO or CAD type engineering drawings, bill of materials and technical specifications.
• Plan and coordinate the design of system hardware and software for monitoring systems.
• Manage validation of systems for functionality, performance, fault tolerance and operational readiness.
• Coordinate technical specifications and bill of materials discussions.
• Provide oversight of IT consultants and staff; manage vendor relationships.
• Ensure adherence to PMO methodology and development standards.
• Engage in PMO functions including budget monitoring, communication plans, and risk management.
• Review project artifacts including requirements, UX design, architecture, testing and implementation documentation.
• Manage training plans and future support needs.
• Manage project closeout and knowledge transfer.
• Support process improvement aligned with PMBOK and PSEM methodologies.
• Report project status to senior management and stakeholders.
• Support PMO functions including change requests, scheduling and reporting.
• Address client concerns and manage risks and issues.
• Manage special projects and initiatives.

PSEM Technical Project Manager

• Direct activities of the project team’s execution with a focus on efficiency, quality, and visibility.
• Create and manage leadership visibility aspects of projects such as reporting on budget revisions and project timelines.
• Coordinate project material availability, consumption, and reporting.
• Review new and existing processes for improvement opportunities.
• Anticipate and review resource constraints and demands associated with project execution.
• Serve as point of escalation for all project prioritization and issues.

Senior Technical Project Manager

• Lead delivery of large, complex, cross-functional initiatives, including GitHub CI/CD migration and GenAI-enabled development tooling, ensuring quality and timeliness
• Define project scope, timelines, milestones, and success metrics from early planning through execution in evolving environments
• Partner with business and engineering leaders to translate strategic initiatives into actionable project plans
• Build and coordinate global, cross-functional teams (US and Ireland) across Engineering, DevOps, Security, and Architecture
• Manage project plans, dependencies, risks, and issues, including contingency and rollback strategies for critical migrations
• Establish and execute governance, reporting, and KPI tracking, including delivery milestones, adoption metrics, and productivity outcomes
• Ensure clear capture and execution of functional and non-functional requirements, with full traceability through testing and implementation
• Drive quality, system stability, and minimal disruption, particularly during CI/CD migration and platform transitions
• Lead change management and adoption efforts, including communication, training, and stakeholder alignment for new tools and processes
• Foster strong cross-functional partnerships, influence stakeholders, and mentor others, while promoting best practices in project delivery, DevOps transformation, and emerging technologies

Senior IT Project Manager

• Accomplishes project objectives by evaluating requirements and outcomes needed from the project as well as planning, executing, monitoring/controlling and closing project activities
• Ensures change is introduced efficiently and effectively in the organization
• Leads, directs, coordinates and provides visibility into the organization’s change management efforts
• Creates change management strategies and develops change workstreams that maximize employees’ change readiness and adoption
• Employs structured project management methodologies (e.g. PMI) to deliver successful business outcomes through expertly managed projects
• Develops detailed project plans, deliverables, milestones, goals and inter/intra project dependency maps
• Works with project sponsors and stakeholders to define appropriate resource requirements
• Assembles and coordinates project team members and assignments across individuals maintaining balanced workloads
• Creates comprehensive communications plans for the project team, stakeholders, and sponsors
• Develops proper risk management strategies that focus on risk identification and proactive response/mitigation
• Ensures issue management is comprehensive, visible and timely to minimize impact on the project

IT Project Manager

• Led delivery of AI-powered applications leveraging Azure AI Foundry
• Managed end-to-end project lifecycle: requirements, architecture alignment, sprint execution, testing, and deployment
• Directed Azure DevOps implementation, including backlog structuring, sprint planning, and CI/CD pipeline orchestration
• Coordinated cross-functional teams to deliver solutions on time and within budget
• Designed and executed AI adoption strategies
• Implemented change management processes to maximize user adoption

• Own and drive project plans for new store technology deployments from pre-build through to go-live
• Manage stakeholder communication across internal teams, contractors, and suppliers
• Coordinate delivery of network infrastructure, retail technology (POS/EPOS), and AV systems across each site
• Identify and manage risks, dependencies, and issues; escalate appropriately
• Produce clear, timely project reporting for senior stakeholders
• Liaise across EMEA time zones to maintain programme momentum

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