Technical Project Manager

• Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for related projects.
• Manage the design of the Enterprise Monitoring Solution meeting Public Safety & Emergency Management needs related to monitoring and alerting requirements.
• Develop and design VISIO or CAD type engineering drawings, bill of materials and technical specifications.
• Plan and coordinate the design of system hardware and software for monitoring systems.
• Manage validation of systems for functionality, performance, fault tolerance and operational readiness.
• Coordinate technical specifications and bill of materials discussions.
• Provide oversight of IT consultants and staff; manage vendor relationships.
• Ensure adherence to PMO methodology and development standards.
• Engage in PMO functions including budget monitoring, communication plans, and risk management.
• Review project artifacts including requirements, UX design, architecture, testing and implementation documentation.
• Manage training plans and future support needs.
• Manage project closeout and knowledge transfer.
• Support process improvement aligned with PMBOK and PSEM methodologies.
• Report project status to senior management and stakeholders.
• Support PMO functions including change requests, scheduling and reporting.
• Address client concerns and manage risks and issues.
• Manage special projects and initiatives.

PSEM Technical Project Manager

• Direct activities of the project team’s execution with a focus on efficiency, quality, and visibility.
• Create and manage leadership visibility aspects of projects such as reporting on budget revisions and project timelines.
• Coordinate project material availability, consumption, and reporting.
• Review new and existing processes for improvement opportunities.
• Anticipate and review resource constraints and demands associated with project execution.
• Serve as point of escalation for all project prioritization and issues.

Senior Technical Project Manager

• Manages multiple project teams or a single large team on project of greater complexity and risk
• Manages the team’s execution of project tasks in an outcome focused mindset demonstrating a high degree of integrity
• Manages the team’s approach to addressing change or stressful situations
• Enables an environment where collaboration is effective and focused on delivering impactful business results
• Seeks opportunities to improve the team’s value by providing constructive suggestions
• Leverages data when making decisions, gathers new information and insights to work through complex issues
• Communicates progress and escalations effectively
• Leads internal status meetings and effectively captures, stores, and distributes meeting notes
• Collaborates closely with technical teams to develop and track release milestones and schedules
• Leverages and recommends project management principles and best practices to ensure the success of project
• Guides other team members on project management best practices and continues to expand mastery of his/her own
• Coordinates project activities, identifies appropriate resources needed, and develops schedules to ensure timely completion of the project
• Assists with vendor management efforts and ensures agreements are met
• Monitors the compliance of project plans by ensuring team members follow policies and procedures
• Understands, tracks, and communicates issues, risks, and action items in a timely manner
• Tracks key project milestones and adjusts project plans and/or resources to meet the needs of customers
• Collaborates with business and project team to define project scope, requirements, and deliverables
• Provides regular updates and progress reports to internal teams and stakeholders
• Creates and executes project plans and revises as appropriate to meet continuously changing needs and requirements
• Serves as partner and key point of contact for stakeholders to ensure success
• Acts as point of escalation internally for all issues
• Coordinates activities and promotes project vision and objectives with project team
• Maintains and cultivates working relationships with team members and other involved departments
• Provides insight into key stakeholders and project sponsors by developing project goals, setting the prioritization of deliverables, and discussing involvement of business processes
• Facilitates decisions necessary for project delivery by communicating tough issues and keeping an independent opinion

Claims System Technical Project Manager III

• Led delivery of AI-powered applications leveraging Azure AI Foundry
• Managed end-to-end project lifecycle: requirements, architecture alignment, sprint execution, testing, and deployment
• Directed Azure DevOps implementation, including backlog structuring, sprint planning, and CI/CD pipeline orchestration
• Coordinated cross-functional teams to deliver solutions on time and within budget
• Designed and executed AI adoption strategies
• Implemented change management processes to maximize user adoption

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PSEM Technical Project Manager

Senior Technical Project Manager

Claims System Technical Project Manager III

Technical Project Manager