Technical Project Manager

• Lead the planning and delivery of internal digital, web, and systems initiatives that support the agency’s operations and long-term scalability
• Partner closely with leadership, Tech Ops, and cross-functional teams to turn complex requirements into clear plans
• Coordinate delivery across multiple workstreams
• Own the end-to-end coordination of internal technical projects, including scoping, estimates, timelines, budgets, dependencies, risks, and change management
• Act as a key bridge between leadership and technical teams, translating business priorities into structured execution plans and communicating delivery status, tradeoffs, and risks clearly
• Partner with Tech Ops and other internal stakeholders to support the delivery and ongoing evolution of internal platforms and tools, including the MERGE Website, AI Garage, Intranet, and other operational systems
• Coordinate projects across website development, CMS environments, custom applications, internal tools, and marketing technology platforms
• Support work involving enterprise and marketing systems such as Salesforce, Adobe, HubSpot, ERP and CRM platforms, and other connected applications
• Track project financials, actual hours against plan, and scope changes to support sound operational decision-making and overall delivery health

Senior Technical Project Manager – Enterprise Operations

• Planning the work of the project team and achieving overall quality, schedule and cost targets.
• Responding to escalation of issues from project team members.
• Ensuring that project milestones are met and reported.
• Coordinating closely with the assigned technical lead for quality assurance / quality control (QA/QC) functions and in the development of deployment specific engineering documentation.
• Providing information and support to other organizations within the company, pertaining to the project.
• Conducting the following functions for each assigned project:
• o Creation of the project plan.
• o Coordination and execution of all client written and verbal communications.
• o Working with Procurement to procure hardware and software necessary to the project.
• o Ordering and coordination of 3rd party services (i.e. ISP, utilities, etc.).
• o Coordination with engineering team leads (ETLs) in selection of field engineering resources.
• o Assignment of project tasks in the service delivery system.
• o Escalation and communication of issues and changes affecting the project.
• o Initiating the billing process and closure of the project upon completion.

IT Project Manager

• Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for related projects.
• Manage the design of the Enterprise Monitoring Solution meeting Public Safety & Emergency Management needs related to monitoring and alerting requirements.
• Develop and design VISIO or CAD type engineering drawings, bill of materials and technical specifications.
• Plan and coordinate the design of system hardware and software for monitoring systems.
• Manage validation of systems for functionality, performance, fault tolerance and operational readiness.
• Coordinate technical specifications and bill of materials discussions.
• Provide oversight of IT consultants and staff; manage vendor relationships.
• Ensure adherence to PMO methodology and development standards.
• Engage in PMO functions including budget monitoring, communication plans, and risk management.
• Review project artifacts including requirements, UX design, architecture, testing and implementation documentation.
• Manage training plans and future support needs.
• Manage project closeout and knowledge transfer.
• Support process improvement aligned with PMBOK and PSEM methodologies.
• Report project status to senior management and stakeholders.
• Support PMO functions including change requests, scheduling and reporting.
• Address client concerns and manage risks and issues.
• Manage special projects and initiatives.

PSEM Technical Project Manager

• Direct activities of the project team’s execution with a focus on efficiency, quality, and visibility.
• Create and manage leadership visibility aspects of projects such as reporting on budget revisions and project timelines.
• Coordinate project material availability, consumption, and reporting.
• Review new and existing processes for improvement opportunities.
• Anticipate and review resource constraints and demands associated with project execution.
• Serve as point of escalation for all project prioritization and issues.

Senior Technical Project Manager

• Lead end-to-end execution of a multi-year cybersecurity and IT compliance transformation
• Own the integrated roadmap for NIST 800-53 r5 remediation program
• Run the day-to-day program operating cadence
• Coordinate cross-functional initiatives spanning multiple departments
• Support IT risk management function and coordinate evidence collection for SOX ITGC testing
• Mentor IT and security staff on project-management discipline

• Spearhead high-impact digital initiatives within our Technical Services Group
• Serve as the critical bridge between development teams and clients
• Own the entire lifecycle of multiple technical programs
• Dynamically allocate engineering resources
• Forecast budget burn-rates
• Preemptively mitigate technical risks
• Champion agile agency processes and QA collaboration
• Communicate technical guidelines to the internal team and clients
• Update internal client teams on project progress
• Manage communications, reviews, and feedback
• Provide detailed progress reports and forecasts to internal teams and Account Management
• Analyze project hours to forecast burn and identify potential risks to timeline and budget
• Recommend mitigation strategies
• Keep leadership informed of project progress and raise concerns promptly
• Collaborate with quality assurance team for testing of TSG projects and programs
• Facilitate collaboration, manage conflict, and effectively communicate project information across departments

Technical Project Manager – Marketing Operations

• - Lead software development projects from discovery and planning through development, testing, deployment, and post-launch support.
• - Create and maintain project plans, timelines, sprint schedules, resource plans, milestones, and deliverables.
• - Manage project scope and ensure change requests are documented, evaluated, approved, and communicated.
• - Translate business needs into actionable user stories, tasks, acceptance criteria, and development requirements.
• - Set up processes, tools, and cadences for communication, project planning, project tracking and documentation, issue tracking and documentation, metrics, dashboards, and reports.
• - Facilitate Agile ceremonies, including sprint planning, backlog grooming, daily standups, sprint reviews, and retrospectives.
• - Coordinate testing, UAT, release planning, deployment readiness, and production go-live activities
• - Collaborate closely with the Director of Product, Chief Architect, and Director of Engineering to ensure technical alignment and execution excellence across initiatives.
• - Design, implement, and lead the end-to-end software testing lifecycle. As the manager of Quality Assurance, you will move beyond "gatekeeping" to build a culture of baked-in quality across development, product, and documentation.

Senior Software Project Manager

• Develops, manages, and implements the master project plan using automated project management tools, processes, and procedures
• Defines and measures the performance relating to achieving specific goals
• Leads a multidisciplinary project team to achieve successful project completion
• Understands business implications on all projects
• Acquires and maintains a high level of understanding of relevant internal organizational workflows and practices
• Utilizes best practice project management methodologies to ensure maximum project effectiveness
• Serves as the primary point of contact for customers, subcontractors, and internal staff for the project
• Establishes and maintains contact with customers and channel partners as relates to their specific projects
• Provides regular status updates
• Organizes and facilitates meetings with internal and external customers to ensure the achievement of project goals, milestones, and deadlines
• Interfaces with customers and related project managers and channels
• Leads scheduling status reviews with team members to track current status against planned progress
• Provides ongoing assessment and mitigation plans of the risks associated with a project
• Alerts management of any problem(s) that could severely or adversely affect the project achievements; prepare a plan of action to resolve issues
• Accountable for financial success on the projects
• Maintains project budgets (labor and capital) and financial objectives (revenue, margin, and cash)
• Analyzes project costs and leads cost status reviews with other team members and management to track current status against planned progress
• Ensures designated standards and processes are followed for assigned projects
• Responsible for monitoring & executing the change management plan per sold contracts.

Federal Software Project Manager

• Lead complex, large‑scale infrastructure, network, and enterprise migration initiatives from initiation through closeout, ensuring successful delivery aligned with business and technical objectives.
• Own end‑to‑end project planning, including definition of scope, critical path, dependencies, schedules, budgets, and resource allocations across infrastructure, network, and information security workstreams.
• Monitor and control project performance using defined KPIs, metrics, and governance frameworks; proactively manage scope, schedule, cost, and quality, escalating risks and issues as appropriate.
• Identify, assess, and mitigate project risks and dependencies; drive timely resolution of issues to minimize impact to delivery and operations.
• Partner closely with technology, security, and business stakeholders to ensure solution designs meet performance, security, compliance, and regulatory requirements.
• Lead project governance and stakeholder engagement, facilitating executive updates, decision‑making forums, and cross‑functional coordination.
• Own end‑to‑end change management, including risk assessments, change submissions, rollback planning, and clear, timely communication with impacted stakeholders.
• Coordinate third‑party vendors and delivery partners, including managing statements of work (SOWs), contracts, timelines, and service‑level agreements (SLAs).
• Drive operational readiness by ensuring smooth transition to support, including development of standard operating procedures (SOPs), service desk documentation, and formal knowledge‑transfer sessions.
• Ensure compliance with regulatory and audit requirements common in financial services and banking environments, including maintaining accurate documentation and audit evidence.
• Perform additional duties as required to support organizational and project delivery objectives.
• Proven ability to lead and deliver complex, cross‑functional IT initiatives with accountability for scope, schedule, cost, quality, and risk.
• Strong analytical and critical‑thinking skills, with demonstrated ability to identify issues, assess risk, and drive data‑informed decisions.
• Excellent verbal and written communication skills, including the ability to translate technical concepts into clear business impact for executive and non‑technical audiences.
• Demonstrated strength in stakeholder management, with the ability to influence, align, and drive outcomes across technology, security, business teams, and external partners.
• Experience managing multiple priorities in fast‑paced, highly regulated environments.
• Strong problem‑solving and escalation management skills, with a proactive, solution‑oriented approach.
• Experience collaborating with cross‑functional and geographically distributed teams to deliver integrated solutions.
• Ability to manage vendor relationships and service delivery expectations to ensure high‑quality outcomes.
• Strong understanding of governance, compliance, and organizational policies, with awareness of the operational and business impact of risk and control gaps.
• Customer‑focused mindset with a commitment to delivering reliable, high‑quality solutions that support business objectives.
• Demonstrated technical depth and experience across enterprise infrastructure and networking domains, including LAN/WAN, switching and routing, firewalls, load balancers, wireless, cloud networking, and data center environments.
• Working knowledge of information security principles, including access control, network segmentation, encryption, vulnerability management, and incident response.
• Project management certification such as PMP or equivalent.

Senior IT Project Manager – Network Solutions

• The Permit Project Manager is responsible for partnering with the OSP permitting team to prioritize activities and manage permit requirements.
• Coordinate with the Permitting Team to complete a variety of tasks, including completion of permitting with federal, state and local agencies, review of necessary project reports and materials.
• Daily routine interaction with various agencies to aid Permitting Team to obtain approvals, submit permit applications and prepare responses in a timely manner.
• Routine interaction with internal departments to build relationships, build business cohesion and help internal clients to expand Metronet services in the market.
• Manage work within defined scheduled expectations, remove roadblocks and use analytics to anticipate and avoid future roadblocks and keep projects on schedule.
• Apply technical and creative solutions to aid in completion of permitting acquisitions.
• Advise Permitting Team and OSP Construction with appropriate strategies to obtain permits and maintain compliance with regulations and permit conditions to adhere to schedule.
• Provide guidance with internal resources to assure pole applications are submitted in order and on time to meet the project schedule.
• Ensure timely completion of assigned deliverables, assemble, submit, and track progress of permit applications and notify management of delays with actionable solutions.
• Document and coordinate with Permit Team to ensure permit submittals are in line with the field’s construction schedule.
• Monitor/track permit packages via online systems, email, or in person as necessary to meet local requirements, adjust and report when situations arise.
• Monitor projects and effectively communicates the status of each permit. Up to 25% travel may be required as necessary and required by project or construction commitments.

Permit Project Manager

• Provides technical leadership and oversight for the modernization of the Office of Technology Management’s (OTM) intellectual property database and reporting systems.
• Directs the full project lifecycle—from requirements definition to final implementation.
• Builds consensus across a diverse stakeholder landscape and manages external vendor relationships.
• Develops and communicates project goals, responsibilities, expectations, risks and feedback with all parties.
• Analyzes and selects appropriate project management methodologies to develop plans.
• Tracks and monitors project health utilizing standard metrics for schedule, scope, budget and stakeholder engagement.
• Manages execution of project plans to support the ongoing needs of the IT department’s customers.

IT Project Manager – Office of Technology Management

• Lead end-to-end delivery of enterprise Medicaid IT initiatives (MMIS, Provider Enrollment, HR-1, etc.)
• Drive project governance, risk management, and executive reporting
• Coordinate across State stakeholders, vendors, and development teams
• Translate business needs into actionable delivery plans and technical direction
• Oversee requirements, testing, and implementation readiness
• Ensure projects are delivered on time, on budget, and aligned to State objectives
• Mentor State staff and support knowledge transfer/sustainability

Senior IT Project Manager – Medicaid Systems, MMIS, MES

• Provide project management to departments for low voltage installations and network and wireless designs in new construction, departmental moves, and existing space renovations
• Review construction drawings and ensures adherence to the University Structured Low Voltage Cabling Standards
• Monitor and track tasks assigned to others, deliverables and provides project status updates to Manager
• Participate in the development and maintenance of the University’s low voltage structured wiring standards
• Stay current with BICSI and industry standards for low voltage and fiber cabling
• Assist Manager in creating/billing of expenses for projects

IT Project Manager, Construction

• Manage multiple concurrent, medium-to-large scale technical projects while ensuring alignment with scope, schedule, budget, and quality standards.
• Build comprehensive project plans, delivery timelines, and dependency models for cross-functional technical initiatives.
• Optimize project execution by applying appropriate methodologies, such as Agile, Kanban, or hybrid models, to match project complexity.
• Manage coordination between technical staff, system administrators, and business stakeholders to ensure a shared understanding of goals.
• Resolve complex issues involving system dependencies, data integrity, implementation constraints, or resource conflicts that team members cannot address independently.
• Anticipate technical, operational, and stakeholder risks across the project lifecycle and incorporate contingency planning into delivery approaches.
• Review work products—including project documentation, requirements, testing artifacts, and delivery outputs—to ensure adherence to quality standards.
• Provide coaching and constructive feedback to Technical Project Managers and project contributors to support skill development and professional growth.

• Led delivery of AI-powered applications leveraging Azure AI Foundry
• Managed end-to-end project lifecycle: requirements, architecture alignment, sprint execution, testing, and deployment
• Directed Azure DevOps implementation, including backlog structuring, sprint planning, and CI/CD pipeline orchestration
• Coordinated cross-functional teams to deliver solutions on time and within budget
• Designed and executed AI adoption strategies
• Implemented change management processes to maximize user adoption

• Lead and coordinate technical execution for Operational Flight Program (OFP) software teams and related integration activities
• Own Cost Account Management (CAM) for assigned software work
• Establish and defend the Performance Measurement Baseline
• Manage budgets, collect and validate timely cost and schedule data
• Produce monthly Earned Value Management (EVM) metrics and forecasts (CPI, SPI, ETC, EAC)
• Diagnose root causes of variances, drive corrective action and re-planning, and communicate clear, objective status and recovery plans to program leadership and stakeholders
• Work closely with systems engineering, test, QA, and supply chain to ensure software releases are integrated, verified, and fielded on schedule, within scope, and on budget
• Mentor early-career engineers and promote culture of continuous improvement, safety, and technical rigor

Software Project Manager, Cost Account Management – Experienced/Senior

• Lead the design, development, and implementation of enterprise-level IT transformation projects
• Provide strategic guidance on technology direction and system modernization efforts
• Collaborate with product owners, SMEs, and technical teams to define business and system requirements
• Manage large, complex enterprise projects as well as smaller initiatives concurrently
• Coordinate across development teams, vendors, and stakeholders to ensure successful solution delivery
• Establish and enforce project governance, controls, and reporting frameworks
• Ensure projects are delivered on time, within scope, and within budget
• Drive alignment between business needs and technical solutions
• Mentor and coach state personnel in project management best practices, with a goal of long-term capability transfer
• Support adoption of modern delivery methodologies (Agile, Waterfall, DevOps)

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