Technical Program Manager

• Act as the primary liaison between the organization and the cloud managed services provider
• Orchestrate initiatives across Service, DevOps, SRE, R&D, Security, Compliance, Product Management, FinOps, and Customer Success teams
• Drive incident management processes, change advisory board reviews, capacity planning, and SLA compliance monitoring
• Coordinate security operations, PCI-DSS compliance, vulnerability management, and third-party risk management assessments
• Oversee and report on the end-to-end release lifecycle
• Provide regular executive reporting on platform health, SLA performance, incidents, risks, and program milestones
• Support the expansion of the cloud platform to additional regions and product lines
• Own the planning and execution of service transition activities

Cloud Technical Program Manager

• Support quality and reliability efforts for CardioVascular Surgery products, ensuring compliance with regulatory standards such as FDA CFR, MDR, and ISO 13485.
• Serve as the Quality Core Team Member; coordinate quality team members and ensure accountability for completing functional work within program deadlines from design concept to design transfer to early commercialization.
• Develop Quality functional strategies, plans, and schedules to meet project goals and manage risks.
• Represent Voice of Quality across all global Quality disciplines.
• Ensure quality requests are defined, implemented, and met (requests flow down) across the project.
• Collaborate with cross-functional teams, including R&D, regulatory affairs, and clinical teams, to ensure alignment on quality and compliance requirements.
• Maintain alignment and manage execution across global Quality disciplines.
• Communicate key program information to ensure Core Team and Quality leadership engagement and alignment.
• Plan and manage program resource allocation and budget.
• Identify quality program risks and implement risk burn down strategies.
• Ensure an effective transfer to global Post-Market Quality functions.
• Review and approve Design History File and other related documentation, including plans, requirements, design, development, test protocols, test reports, verification, and validation.
• Ensure all documentation meets reliability standards and follows QMS processes.
• Develop and review documentation for traceability, testability, and compliance according to standard operating procedures.
• Develop expertise in assigned products and projects, including hands-on time in the engineering lab and participation in product training as assigned.
• Collaborates with R&D, systems engineering, and cross-functional teams to develop, qualify, and implement robust, repeatable, and compliant test method validations that ensure traceability and reliability of results.
• Proactively drive and champion strategic quality, reliability, and safety improvements through execution of the risk management process and DRM initiatives.
• Facilitate the development of the product risk management file.
• Ensure process is compliant to risk management procedures.
• Support hardware and software quality and reliability efforts for CardioVascular Surgery products, ensuring compliance with regulatory standards such as FDA CFR, MDR, IEC 62304, and ISO 13485.

Senior Engineering Program Manager – Quality Core Team Member

• lead large, cross-functional programs from strategy and planning through launch and post-launch learning
• translate business and product priorities into clear program plans and milestones
• align Product, Engineering, and Design teams on scope, sequencing, risks, dependencies, and tradeoffs
• drive program execution across complex platform areas
• communicate progress, decisions, and risks clearly to senior and executive stakeholders
• partner with engineering and architecture leaders to ensure technical plans are scalable, realistic, and maintainable
• improve how teams plan and deliver by strengthening governance, reporting, and program management practices
• mentor partners and model operational excellence

Principal Technical Program Manager, Industry Software

• Scale and mature the operating frameworks that govern how software is planned, tested, launched, and supported in production
• Establish design review, security review, and release readiness frameworks for higher-risk technical changes
• Embed security, compliance, and operational readiness into delivery workflows so they happen by default, not as last-minute checks
• Build mechanisms and tools that improve T&I efficiency with measurable outcomes, including automation for routine coordination and delivery visibility
• Improve visibility into technical debt, architectural dependencies, and cross-team impacts early enough to influence planning and prioritization
• Partner with engineering leaders to make critical operating rigor consistent without slowing teams down
• Improve technical delivery workflows, visibility, and governance across Jira, Slack, Workday, and other enterprise tools
• Own the incident response program and continuous improvement mechanisms that strengthen resilience over time

Senior Technical Program Manager, Tech and Insights

• Plans, directs and implements all aspects of the company's design and development of new medical device products or software systems
• May develop, evaluate, implement and maintain technical quality assurance and control systems or reliability systems and standards pertaining to materials, techniques, or company products
• Oversees the investigation and evaluation of existing technologies
• Guides the conceptualization of new methodologies, materials, machines, processes or products
• Directs the development of new concepts from initial design to market release
• Manages feasibility studies of the design to determine if capable of functioning as intended
• Monitors documentation maintenance throughout all phases of research and development
• Organizes the coordination of activities with outside suppliers and consultants to ensure timely delivery

Engineering Program Manager

• Manages and leads a program involving multiple functions and project teams to drive the engineering development and implementation process for a product or service offering
• Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program
• Manages activities of supporting project teams and internal development partners, ensuring progress against established plan
• Communicates program progress, escalations, and issue analysis to product stakeholders
• Drives innovation and integration of new technologies and quality initiatives into projects and activities

Engineering Technical Program Manager

• Manages and leads a program involving multiple functions and project teams to drive the engineering development and implementation process for a product or service offering
• Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program
• Manages activities of supporting project teams and internal development partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule
• Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules
• Drives innovation and integration of new technologies and quality initiatives into projects and activities in the manufacturing and/or engineering organization
• Leads and provides guidance and mentoring to less-experienced staff members

• Lead and build AI-enabled tools to help teams learn faster and make better product decisions
• Partner with leadership and cross-functional stakeholders to shape, sequence, and operationalize the portfolio roadmap
• Measure success through usage, reliability, and learning impact metrics
• Architect and build AI-native tools using modern AI coding environments and agentic frameworks

Senior Technical Program Manager – Product Development Acceleration

• Drive planning, coordination, and execution of initiatives across teams and departments.
• Track, support, and enable teams to deliver meaningful impact; establish clear metrics and/or milestones to measure success.
• Facilitate and improve - at a program level - the team practices, workflows, and processes.
• Lead capacity planning exercises, identify gaps and make recommendations for resource allocation or escalation as needed.
• Partner with Product and Technology leadership and program stakeholders to align priorities with strategic objectives and operational realities.
• Proactively identify risks, issues, and cross-functional dependencies, and develop management, mitigation or escalation plans.
• Resolve conflicts and ensure smooth collaboration across teams.
• Partner with engineering to evaluate technical tradeoffs, identify architectural risks, and guide decisions that balance speed, scalability, and quality.
• Build and maintain strong relationships with diverse internal and external stakeholders.
• Act as a strategic thought partner by asking the right questions, sensing partnership needs, and fostering productive dialogues.

Lead Technical Program Manager

• Lead cross-functional programs and drive Finance Technology roadmap execution across Finance, Accounting, Tax, Product, Engineering, and FinTech.
• Lead Agile delivery by ensuring business and technical requirements are clearly defined, documented, validated, and prioritized.
• Partner deeply on ERP and revenue systems such as Workday, Zuora Billing, and Zuora Revenue across AR, AP, billing, revenue recognition, tax, and integrations.
• Facilitate solution design and decision-making that balances technical constraints with financial accuracy, controls, and compliance needs.
• Deliver key initiatives such as onboarding new products to billing and payment systems, supporting system consolidation, improving business processes, and enhancing data quality.
• Create executive-ready narratives, status updates, proposals, and risk assessments grounded in data.
• Identify risks early, drive mitigation plans, and maintain accountability across cross-functional partners.
• Support SOX, audit, close, and governance needs while building trusted relationships that enable coordinated delivery.

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