Technical Program Manager

• Independently manages multiple highly complex long-term projects and/or programs with significant impact on business processes and technology used firm wide
• Influences strategic direction and develops tactical plans with substantial latitude
• Provides comprehensive solutions to complex problems and has extensive contact with internal clients and the business
• Independently manages complex projects and programs from proposal and requirements definition to project planning and implementation, using broad and extensive input from industry and/or business unit subject matter experts
• Independently manages highly complex project, program and/or portfolio budgets
• Independently drives and manages project, program and/or portfolio activities relating to meeting objectives, budgets, scope, quality standards and schedules
• Performs project risk assessments, including identifying key risk factors, providing effective mitigation strategies and assigning contingency action plans to both schedules and budgets
• Manages projects and teams, including applying established methodologies, using change control templates and processes; managing time and recording activities using defined scheduling tools; monitoring budgets; coordinating resource acquisition and utilization; serving as a liaison with internal customers and external suppliers; and communicating regularly with project stakeholders.
• Interfaces with all levels of management throughout the bank
• Displays creativity when designing solutions to problems
• Creates formalized reports and presentations and presents them to senior and executive level management
• Creates effective governance structures and routines that consider strategic goals, existing project portfolios and multi-divisional impacts
• Contributes effectively to the collective team effort and offers ideas and solutions to complex problems
• Recognized as a trusted mentor and leader throughout the bank and is a credible role model to junior staff and peers
• Leads Solution selection and implementation which impacts critical Bank units or functions
• Participates in long-range planning and development of application or product roadmaps with business owners

Technology Program Manager

• Define project scope, create and manage project plans, coordinate release schedules, and ensure on-time delivery
• Collaborate with engineering, product, and other stakeholders across different teams to align on goals, priorities, and technical strategies
• Identify, track, and mitigate potential risks and issues throughout the project lifecycle, proactively recommending solutions to prevent blockers
• Leverage a technical background to understand complex system designs, architecture decisions, and integration points, providing informed recommendations without being the primary engineer
• Create and maintain project documentation, and communicate project status, risks, and impact to stakeholders at all levels of the organization
• Develop and refine processes for reliability, efficiency, and continuous improvement, including using data and metrics to monitor performance and inform decisions
• Contribute to long-term technical and product strategy and help define roadmaps for technical teams

Technical Program Manager II

• Lead program execution across multiple M&A integrations
• Drive program-level execution across multiple M&A integrations
• Establish and maintain program governance
• Track integration progress and report status to leadership
• Lead structured program forums with clear agendas

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Technology Program Manager

Technical Program Manager II

Senior Technical Program Manager – Platform M&E