Technical Program Manager

3Pillar Global

Technical Program Manager driving product development and client success in AI transformation efforts at 3Pillar Global. Leading teams across continents to ensure robust project delivery and governance.

Posted 6/19/2026full-timeRemote • 🇨🇦 CanadaSeniorLead💰 CA$150,000 - CA$190,000 per yearWebsite

About the role

Key responsibilities & impact

Masterfully navigate complex client interactions and co-build agile team structures to ensure project success.
Lead global projects and program-level engagements with multiple, cross-functional teams.
Provide supervision, mentorship, and growth opportunities for managers within your engagements or practice area.
Utilize your full-cycle product development expertise and deep understanding of Agile methodologies to drive team efficiency and product quality.
Demonstrate your ability to manage complex solutions and multi-workstream engagements. Plan, resource, and deliver projects with a data-minded and methodical approach, ensuring accountability across all stages of work.

Requirements

What you’ll need

Full-cycle product development expertise - A proven track record of success in leading global projects and navigating complex client accounts, with at least 10 years of relevant leadership experience in product development.
8+ years leading end-to-end program management for large-scale retail technology transformation initiatives, including POS modernization, store systems, and enterprise platform deployments across thousands of locations.
Leadership Skills: 5 years of leadership experience, with an exceptional ability to lead high-performing teams, manage other managers, and influence cross-functional collaboration. Executive-level communication skills are essential for engaging with technical and business stakeholders.
Technical Expertise: Demonstrated strength in Agile software development methodologies, managing actionable backlogs, and leading technical strategy for engagements. Your background will include significant experience in delivering digital products from conception to launch.
Strategic Vision: Ability to absorb complex information and communicate effectively to both technical and non-technical audiences. You'll have a strong understanding of the external business environment and its impact on strategy and operations.
Experience defining and maintaining program roadmaps covering feature delivery, release cadence, deployment governance, and post-production support in alignment with business and technology objectives.
Experience in designing and implementing deployment strategies (e.g., A/B rollout, phased releases) to minimize production risk and reduce store downtime.
Establish program KPIs, metrics, and ROI models; prepare executive and board-level reporting to support investment decisions and transformation funding.
Experience in identifying and implementing AI-driven operational improvements.
Education: Bachelor’s degree or higher in a related field. Relevant professional certifications and a record of continuous learning in product development and agile practices are highly desirable.
Executive level written and verbal english communication skills. Demonstrated success communicating with, influencing, and setting expectations with technical and business stakeholders.
5 year of consulting experience, preferably in a professional services firm or in an internal consultancy to executive stakeholders

Benefits

Comp & perks

Medical & dental insurance - with employee contributions
LTD, Life & AD&D insurance - employee paid
Paid time off
10 Paid Holidays
RRSP with Employer Matching
Flexible work policy

ATS Keywords

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Hard Skills & Tools

full-cycle product developmentAgile methodologiesprogram managementPOS modernizationstore systemsenterprise platform deploymentsdeployment strategiesprogram KPIsAI-driven operational improvementsdigital product delivery

Soft Skills

leadershipcross-functional collaborationexecutive-level communicationstrategic visionmentorshipinfluencing stakeholdersaccountabilitycomplex problem-solvingteam managementeffective communication

Certifications

Bachelor’s degreeprofessional certifications in product developmentcertifications in agile practices