Technical Program Manager

• Coordinate system programs across multiple machines, ensuring alignment to common strategy, architecture, and customer expectations
• Translate product and system requirements into achievable milestones, roadmaps, and execution plans
• Manage project schedules, budgets, resources, dependencies, risks, and mitigation plans across the full program lifecycle, including clear communication of business and financial impacts to stakeholders
• Support system design, subsystem testing, system integration, and troubleshooting as needed
• Identify and track technical and organizational risks and opportunities across teams and organizations
• Drive cross team collaboration, remove blockers, and manage interdependencies with internal teams and external vendors, particularly for issues that span multiple organizations
• Run program reviews, stakeholder meetings, customer demos, and executive updates, including participation in management and customer facing demonstrations as needed
• Establish program KPIs and provide clear status reporting on progress, quality, cost, and schedule
• Mentor and support team members, contribute to team vision, and provide input on performance and team selection, while creating a supportive environment focused on coaching, development, and continuous improvement
• Help define and communicate the team’s vision and purpose, aligning technical execution with long term product and business goals
• Actively manage one’s own professional development and model strong leadership behaviors for the team

• Control program requirements, scope, and change management issues
• Determine, monitor, and review all program economics to include costs, operational budgets, staffing requirements, resources, and risk
• Ensure adherence to legally binding requirements
• Facilitate development of recommended project control solutions to be used for planning, scheduling, and tracking programs through integration of various project management tools
• Manage program forecast projections to both client and internally within Red Hat
• Work with management on program proposals, bids, contracts, estimates, and schedules and contribute to project estimation process
• Plan, schedule, monitor, and report on activities related to the program, including subcontractor monitoring
• Establish appropriate metrics for measuring key program criteria
• Develop project control and reporting procedures and manage changes in operational plan
• Undertake status review meetings among program team members and clients
• Integrate and use specific industry PM and technical delivery methodologies (e.g. PM methodologies based on Agile, Red Hat Services Project Management Methodology, Systems/Software Development, Product Development)
• Assist in the training of the project team on application of appropriate procedures and motivate team members to accomplish project goals, meet established schedules and resolve technical and operational issues
• Maintain awareness on emerging technologies and Project Management techniques
• Travel to work alongside regional accounts and service provider partners in person

Senior Program Manager – Technical

• Lead IT strategy and execution of IT projects for the business unit
• Act as the CIDO ambassador to programs and business leadership, functional organizations, and end-customers (users)
• Maximize alignment of program IT services with the Space Systems CIDO sector operating models, strategies, business objectives, and investments
• Coordinate with directorate business leadership, homeroom managers, and end user groups to identify, plan, implement, and sustain IT solutions
• Liaison between facilities and security to drive optimal IT service environments for SSD sites
• Monitor customer satisfaction with IT service delivery and engage CIDO resources as required to meet and exceed IT service level objectives

IT Program Manager 2 – TS/SCI

• Manage individual program ownership with excellent communication skills to follow up that the processes remain current, are reviewed/revised accordingly, and are updated and shared, including Asset Life Cycle & Reliability; CapEx development; D&C Closeout, Commissioning, and Asset Data Gathering; and MEP employee comfort systems
• Provide support to the Regional Engineering Manager on existing or escalating MEP troubleshooting and repairs within the area
• Partner with the Regional Engineering Manager and Project Managers on new builds and projects ensuring consistency to standards and GREF Programs
• Partner with area Site Teams in the creation, recommendation, and approval of site-specific engineering programs
• Use data trends to identify potential system problems and proactively work with teams in solutioning/verification including Hot/Cold Calls and SEV1 (Emergency) and SEV2 (Urgent) Reactive Work Orders
• Assist the Site Teams and the Regional Engineering Manager with Corrigo MEP Assets and Preventative Maintenance Programs, validating that Assets are current with applicable JACS coding and PM programs meet equipment requirements for life expectancy and longevity
• Manage warranty program including ensuring all device warranty dates are recorded
• Partner with area SFM's and FM's on obtaining site specific information for Global Engineering, Sustainability, and other requests on low/no cost initiatives to drive and improve customer satisfaction
• Verify MEP standards are programmed and met at site locations while identifying potential design impacts
• Identify value add opportunities and partner with Regional Engineer Manager in development of narrative
• Manage equipment PM schedules
• Partner with other Engineering Program Managers to maintain consistency across the regions with process creation and improvement, high risk work notification, contract SLA and SOW review and updates, and information gathering deliverables
• Set priorities for the team to ensure task completion
• Coordinate work activities with other supervisors based on policies, procedures, and business plan

Engineering Program Manager

• Support customer pre-sales activities by coordinating contractual activities across company stakeholders.
• Serve as the primary technical liaison for customers, facilitating proactive communication between ADC internal teams (SA, PD, SD, Ops) and external teams (Design, Construction, Legal, etc.).
• Drive continuous improvement initiatives to standardize processes across the Customer/ADC portfolio.
• Integrates with functional teams to deliver technical projects from pre-construction to post-delivery and is accountable to the project staying within scope, on time, and within budget by working closely with CMs and DMs.
• Identify potential project risks early and develop mitigation strategies to ensure successful outcomes throughout project lifecycle.
• Provide expertise in data center infrastructure to guide customers through the base build and fit-out phases, ensuring that the facility meets operational and technical requirements.
• Measure and track KPIs to ensure that projects meet customer expectations, operational goals, and contractual obligations.
• Stay updated on customer/industry trends and emerging technologies to inform customers and help shape strategic direction for the organization.

Technical Program Manager jobs in Arizona

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Technical Program Manager

Senior Program Manager – Technical

IT Program Manager 2 – TS/SCI

Engineering Program Manager

Customer Technical Program Manager