Technical Product Manager

• Connects with the Customer in partnership with Product Management
• Understand the needs of customers and stakeholders in a broader context
• Develops partnership relationships with key engineering and QA counterparts
• Participates in interviews with users, customers and stakeholders to understand requirements
• Articulate and decompose the work into discrete increments that align to customer needs
• Provides inputs in business/technical requirements definition
• Understands the end product/functionality needed
• Provides guidance to engineering and QA teams when clarity about business requirements is needed
• Active participant in solutioning and epic decomposition process
• Drives the process to identify, capture and document dependencies required to deliver the plan
• Active participant in the process of initial estimates and value/effort assessment to define scope of quarterly increments
• Reviews initial drafts of stories developed and/or contributes to refinement for Product Management review
• Aligns prioritization with Product Management and Product Owner best practices
• Captures feedback from Demos
• Actively lead documentation and synthesize feedback from demos

Technical Product Owner

• Owned roadmap execution for core capabilities across our Data Platform & Insights products and Forms initiative
• Partnered closely with engineering teams to define scalable platform functionality, APIs, integrations, and data workflows
• Collaborated with customers and internal stakeholders to understand reporting, analytics, and operational workflow needs across public safety agencies
• Worked on new configurable forms and workflow experiences that improve data collection and operational efficiency
• Prioritized and refined product requirements and backlog items based on customer feedback, technical constraints, and business priorities
• Collaborated with go-to-market, sales, and services teams to support launches, customer adoption, and implementation planning
• Helped define product requirements for AI-enabled insights, automation, and workflow enhancements across the platform
• Balanced delivery of new platform capabilities with the operational work required to improve system reliability, usability, and scalability

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Technical Product Owner

Platform Technical Product Manager