Technical Account Manager

• This role is responsible for increasing Thryv’s penetration to the existing client base
• Increasing client engagement with existing software clients
• Growing the SaaS client base through new sales
• Conducting greater than 50% of their work outside of their home office
• Identifying and securing new SaaS clients by leveraging self-generated prospecting
• Executing all defined operational processes and requirements with excellence
• Participating in sales meetings, call calibrations, and training as needed

Outside Software Account Representative

• Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
• Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
• Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
• Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers
• Help build and scale a world-class TAM organization at a hyper-growth company – Develop documentation, mentor associate TAMs

Technical Account Manager – Mid-Atlantic

• Act as the trusted technical advisor for assigned accounts, understanding their business goals and how our solutions support them.
• Provide proactive technical guidance and support throughout the customer lifecycle, from implementation to renewal.
• Collaborate with Sales, Product, Engineering, and Support teams to deliver a seamless customer experience.
• Own and manage technical escalations, ensuring timely resolution and customer satisfaction.
• Conduct regular account reviews and roadmap sessions to communicate product updates, gather feedback, and ensure alignment.
• Identify opportunities for upselling or expansion based on customer needs and usage patterns.
• Monitor and report on account health, usage metrics, and support trends.

Technical Account Manager jobs in West Virginia

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Outside Software Account Representative

Technical Account Manager – Mid-Atlantic

Technical Account Manager