Team Lead

• Provide administrative supervision to START Clinical Coordinators and provide daily clinical triage support.
• Maintain linkages and relationships with community partners.
• In collaboration with program director, work to develop positive relationships with system partners, provider systems, families and/or caregivers.
• Serves as a positive representative for the START program with other professionals, families, systems and community.
• In collaboration with program and clinical director, coordinate training using the expertise of psychologists, psychiatrists, team members and specialists within the community.
• Explore and facilitate opportunities for ongoing in-service and continuing education opportunities for START Clinical Coordinators and team.
• Participation in START National Training Institute (SNTI) and START collaborations.
• Active participant in referral reviews for enrollment.
• Lead/participate in daily Triage meetings with START team and external partners.
• Maintain knowledge of various assessments and practices through attending in-service opportunities presented.
• Collaborate with other members of the START Leadership team to monitor quality of START service delivery and assure fidelity to the START model.
• Ensure all documentation required of Coordinators is completed and entered into SIRS in a timely manner in accordance with START and program guidelines.
• Ensure the coordination of support meetings and crisis plans for people served through START.
• Share administrator on-call responsibility to the team.
• Participate in recurring meetings with START leadership and clinical team.
• Development of cross-systems crisis plans, intake/assessments, intervention outcomes and any other applicable documentation of services provided.
• Maintain a small, active caseload (approximately 5) until START Coordinator certification is achieved. Following certification, team leader caseload should be fluid and temporary to provide support to START Coordinators when needed.
• Support Clinical Coordinator Team during vacancies through caseload coverage and on-call rotation.

Clinical Team Leader providing supervision for the START program in Pittsburgh

Start Clinical Team Lead

Clinical Team Lead supervising START Clinical Coordinators and providing clinical triage support. Collaborating with community partners and fostering relationships for effective service delivery.

• Manage our network of vendors, including onboarding, performance monitoring, and ongoing relationship development with local and regional contractors.
• Negotiate budgets and pricing tables with vendors to ensure cost-effective solutions without compromising on quality.
• Collaborate cross-functionally with internal teams and stakeholders to ensure homes are market-ready on time and within budget.
• Address and resolve vendor issues, escalations, or repair delays by partnering with internal & external teams.
• Lead and manage a remote team of Repair Coordinators operating across multiple time zones (U.S., Mexico, India).
• Oversee the repair process lifecycle, including project ordering, vendor coordination, scheduling, budget management, status tracking, and invoice reconciliation.
• Monitor and manage repair pipelines, enforce SOPs, and maintain consistent internal communication.
• Monitor Repair Coordinator teams’ KPIs and drive performance management and coaching (when necessary)
• Participate in hiring and onboarding of new Repair Coordinators
• Deliver regular reporting on project timelines, costs, and challenges, providing insights to inform strategic decisions.
• Manage the collection and coordination of insurance documentation and claims requests with our insurance provider
• Support ad-hoc repair and maintenance projects as needed.

Repairs Team Lead managing a team in residential repair projects

Repairs Team Lead

Repairs Team Lead overseeing repair coordinators for residential projects at a remote real estate startup. Managing vendor relations and ensuring high-quality repair work across multiple locations.

• Pull reports to monitor team member's performance and provide coaching to improve productivity, quality, and safety outputs.
• Support and communicate development programs, procedures and company values to provide a positive, supportive and productive work environment.
• Assist the Area Manager in setting up the daily/weekly job assignments of the team members.
• Will facilitate the movement of team members throughout their shift to meet needs.
• Analyze deficiencies and develop plans to correct.

Team Lead managing daily operations at QVC's fulfillment center

Fulfillment Center Team Lead

Team Lead overseeing daily operations and processes within QVC's Product Central. Coaching team members and collaborating to achieve organizational goals while on-site in West Chester, PA.

Team Lead jobs in Pennsylvania

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Start Clinical Team Lead

Repairs Team Lead

Fulfillment Center Team Lead