Team Lead

• Own the hands-on execution of root cause investigation and corrective action implementation within a specific line of business and appeal type.
• Conduct detailed root cause analysis on assigned L2/L3 addressable opportunities — including individual case review, 5 Whys documentation, and pattern identification.
• Research specific RCA issues (e.g., RCA 408 Novologix auth match issues, RCA 542 late contract loading, RCA 566 Medicare drug E/I denials) through case-level deep dives.
• Document root causes with supporting case examples, impacted volumes, and LOB breakdowns (Medicare Par, Medicare MNP, Commercial).
• Execute agreed corrective actions within your function — working directly with operational teams, system owners, and upstream partners.
• Validate that addressable volumes are impacted by implemented changes, with support from Analytical Support.
• Compare pre- and post-implementation appeal and overturn trends to confirm corrective action effectiveness.
• Participate in twice-weekly Workstream Touchpoints, providing case-level updates and surfacing emerging patterns.

Clinical Team Lead managing root cause investigation and corrective action implementation

Clinical Team Lead

Clinical Team Lead at CVS Health executing root cause investigations and implementing corrective actions within healthcare appeals. Collaborating on the analysis of clinical appeal processes.

• Manage our network of vendors, including onboarding, performance monitoring, and ongoing relationship development with local and regional contractors.
• Negotiate budgets and pricing tables with vendors to ensure cost-effective solutions without compromising on quality.
• Collaborate cross-functionally with internal teams and stakeholders to ensure homes are market-ready on time and within budget.
• Address and resolve vendor issues, escalations, or repair delays by partnering with internal & external teams.
• Lead and manage a remote team of Repair Coordinators operating across multiple time zones (U.S., Mexico, India).
• Oversee the repair process lifecycle, including project ordering, vendor coordination, scheduling, budget management, status tracking, and invoice reconciliation.
• Monitor and manage repair pipelines, enforce SOPs, and maintain consistent internal communication.
• Monitor Repair Coordinator teams’ KPIs and drive performance management and coaching (when necessary)
• Participate in hiring and onboarding of new Repair Coordinators
• Deliver regular reporting on project timelines, costs, and challenges, providing insights to inform strategic decisions.
• Manage the collection and coordination of insurance documentation and claims requests with our insurance provider
• Support ad-hoc repair and maintenance projects as needed.

Repairs Team Lead managing a team in residential repair projects

Repairs Team Lead

Repairs Team Lead overseeing repair coordinators for residential projects at a remote real estate startup. Managing vendor relations and ensuring high-quality repair work across multiple locations.

• Provide support to the Medical Providers, Radiologic Technologist, and patients
• Supervise and support team members and business operations
• Ensure day to day operations including cash deposits, ordering, inventory management are completed regularly
• Conduct monthly inventory and manage order approval
• Assist management in resolving patient concerns
• Drive KPIs and Strategic Initiatives
• Provide oversight of patient rushes and fill shifts as needed
• Conduct patient registration and verify insurance
• Prepare patients for examination and perform preliminary physical tests
• Stock supplies and maintain exam rooms and front desk

Lead Medical Assistant supporting healthcare providers in Connecticut urgent care.

Team Lead, Medical Assistant

Lead Medical Assistant providing support to healthcare providers and patients in Connecticut urgent care centers. Responsibilities include team supervision, patient care, and day-to-day operations management.

• Lead a team of inventory associates to perform regular inventory counts and reconcile discrepancies
• Develop and implement inventory control procedures and processes
• Receive and inspect incoming shipments of goods
• Enter data into inventory management system accurately and in a timely manner
• Maintain organized and clean inventory storage areas
• Ensure compliance with safety and security protocols
• Prepare regular inventory reports for management

Inventory Team Lead overseeing inventory control processes at DSV's logistics team

Inventory Team Lead

Inventory Team Lead at DSV responsible for overseeing inventory control and leading a team. Ensuring accurate inventory counts and compliance with procedures in the warehouse.

Team Lead jobs in Connecticut

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Clinical Team Lead

Repairs Team Lead

Team Lead, Medical Assistant

Inventory Team Lead