Systems Engineer

• Conduct feasibility analysis, plan project deliveries, execute them to completion and provide post go-live warranty.
• Build integration products and manage external client implementations for the Workplace Solutions Data-In area.
• Play a key role in the analysis, solutioning and implementation of Fidelity domain APIs and externalizing them for clients.
• Collaborate closely with business and technology partners.

Systems Analyst, AI, Dev Assist Tools, SQL, Python

• Lead execution of the Integrated Product Team for a defined WBS element (e.g., launcher, rail, interface cabinet)
• Own product-level technical integration, maturation, and schedule execution across participating functions
• Lead CAM activities supporting the execution of assigned control accounts
• Identify and manage risks and opportunities; develop and execute mitigation strategies
• Provide inputs to the Integrated Master Plan and Integrated Master Schedule
• Lead product-level engineering reviews (SRR, PDR, CDR, TRR) and ensure readiness
• Ensure compliance with engineering processes, configuration management, and Quality and Mission Assurance requirements
• Provide schedule, risk and production status updates

Evolved SeaSparrow Missile (ESSM) Launcher – System Integration Integrated Product Team Lead

• Perform Endpoint/identity/device-lifecycle engineering to reduce unauthorized discovery, lateral movement, credential misuse, and persistence
• Designs/maintains secure macOS & Windows workstation images (on-site + VDI/remote)
• Engineers patching/version control (Ivanti, KACE, Intune, GPO)
• Supports Intune/Autopilot enrollment with passwordless auth & hardware keys (YubiKey, CAC)
• Builds logging/telemetry into SIEM/EDR
• Runs assess→ recommend →approve → implement → validate workflow
• Produces runbooks and KT

• Lead large capital project and product teams by fostering Agile delivery while operating within GMP manufacturing environments.
• Partner with site and global stakeholders to prioritize demand, manage backlogs, and balance local needs with global strategy.
• Accountable for financials, resource planning, vendor performance, and delivery against scope, schedule, and quality targets.
• Drive global standards, templates, and best practices for large operations technology project and product design, deployment, lifecycle management, and support to enable scalability and operational excellence.
• Ensure solution delivery meets GMP compliance, data integrity, electronic batch records, and regulatory inspection readiness requirements.
• Lead cross-functional collaboration between site and corporate Operations, Quality, IT, OT, Automation, Platform Owners, and external system integrators.
• Own the global operations technology roadmap, including upgrades, standardization, harmonization, and site deployments, aligned with business and regulatory requirements.
• Mentor and coach junior project managers or Scrum Masters.
• Present status updates and progress to senior leadership at various governance meetings.

Principal Manufacturing Systems Engineer

• Support the deployment and ongoing operations of the Anthropic Claude platform across business units
• Assist in building and testing prompts, scripts, and lightweight automations under the guidance of senior engineers
• Help onboard end users and teams to Claude, providing hands-on support and answering questions
• Log, track, and troubleshoot issues reported by users
• Assist with testing and quality assurance of AI workflows and integrations before and after release
• Document processes, user guides, and best practices to support enterprise-wide adoption
• Collect and organize user feedback to help the team identify improvement opportunities

Systems Engineer, Analyst

• Actively lead and participate in discovery process in order to design and document system build specifications
• Validate all technical requirements
• Liaison between client wants and business needs
• Consult on best practice
• Stay up to date on product functionality and enhancements
• Assist with payroll, import and export conversations and support design/mapping
• Identify and solve for system or knowledge gaps
• Submit and liaise on product enhancements and bug fix requests
• Validate all technical requirements through testing
• Coordinate closely with build analyst to ensure aligned
• Participate in ongoing business process standardization
• Provide accurate and timely project communication, status and schedule updates to assigned client
• Create/interpret data mapping from source system(s) to target system
• Utilize assigned data conversion tools and documentation to promote efficiency and standardization
• Clearly communicate and present solutions to internal and external clients
• Participate in new client sales pursuits to demonstrate system functionality and answer questions

Implementation Systems Architect

• Analyze GPU/CPU hardware failures by evaluating system logs, performance data, firmware behavior, and workload interactions to determine root cause.
• Perform advanced troubleshooting across hardware, firmware, and operating system layers to validate faults and identify appropriate remediation paths.
• Serve as a technical liaison with hardware vendors, providing detailed diagnostic data, interpreting vendor responses, and influencing resolution strategies.
• Determine and coordinate on-site hardware remediation activities based on technical analysis, system impact, and priority, including guiding vendors and internal teams on appropriate repair or replacement actions.
• Evaluate software and firmware versions to identify compatibility issues or contributing factors to system failures.
• Validate and certify system stability and readiness prior to returning hardware to production environments.
• Identify recurring failure patterns and recommend improvements to RMA workflows, vendor processes, and hardware lifecycle management.
• Create and maintain detailed technical documentation, including failure analysis, troubleshooting methodologies, and resolution outcomes.
• Manage and contribute to technical case documentation within vendor portals, ensuring accuracy, completeness, and alignment with diagnostic findings.

RMA Systems Engineer

• Define and execute the long-term engineering strategy for IBM zSystems, encompassing platform modernization, automation frameworks, and the adoption of AIOps and AI-enabled operations capabilities
• Build, develop, and retain a high-performing organization of platform engineers, systems administrators, and operations specialists, fostering a culture of innovation, accountability, and continuous improvement
• Own enterprise platform reliability, operational resilience, and system availability for mission-critical transaction processing, including SLA governance and incident management
• Lead security-by-design principles, compliance engineering, and vulnerability remediation across all mainframe platforms and tooling
• Champion integration initiatives connecting mainframe systems with cloud platforms, APIs, and modern application architectures to support broader enterprise modernization goals
• Manage strategic vendor relationships, including IBM and automation platform providers, and exercise stewardship over technology budgets and investment priorities
• Drive cross-functional collaboration with architecture, security, application, and business teams to ensure the platform supports and accelerates enterprise objectives
• Serve as an executive-level advocate for the mainframe platform, translating complex engineering strategy into business value narratives for senior leadership and board-level audiences when required

Lead Director – Mainframe Systems Engineering

• Lead all Unisys ClearPath MCP OS, Network, and other major software release planning and implementations
• Configure, plan and manage system hardware upgrades
• Act as a technical lead on larger projects
• Implement and maintain procedures to collect performance metrics and produce system performance and capacity reports
• Perform analyses to assess system performance and capacity
• Manage and maintain 24x7 uptime on the mainframes including client related connectivity, application and platform issues
• Research products, solutions, technologies, and apply results to create presentations and documentation
• Establish and implement auditing standards for CAS, PCI, FFIEC, and SOC assessments
• Identify system performance bottlenecks and recommend performance improvement solutions
• Collaborate with business leaders to provide support, advice, and guidance on products and technology solutions
• Apply technical expertise to support the deployment of technology architecture and the total system solution

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