Systems Engineer

• Be a subject matter expert for best practices in CRM data management.
• Serve as a resource for best practices in workflows, and systems, partnering with teams across ActBlue to help guide project planning and execution.
• Support the Enterprise Systems Manager in leading projects and critical initiatives.
• Be a thought partner with business stakeholders and recommend solutions.
• Maximize the use and implementation of existing systems before seeking new ones.
• Assist with Business Continuity Planning
• Assist in assessing risk and managing the cost of systems across the entire software stack.
• Prepare and review documentation for current processes, pain points, and assumptions and continuously identify gaps and opportunities for automation projects that will streamline workflows and processes.
• Assist/provide backup in the ongoing administration of Finance tooling, CRM platforms, support ticketing systems, and HRIS, including user roles and permissions, item configuration, reporting changes, and related administrative duties.
• Define meaningful KPIs to measure the effectiveness of IT initiatives, evaluate performance through data analysis, and report on program metrics to relevant stakeholders. Identify, prioritize and drive strategic technology and workflow investments to improve those KPIs over time.
• Estimate and establish costs of upgrades and improvements and track and manage software and hardware costs during implementation, including navigating budget and functionality tradeoffs.
• Document and diagram key system configurations; support key business stakeholders in their process documentation efforts
• May support supplementary projects as assigned, ensuring timely and efficient completion in line with organizational objectives and standards.
• Implement, monitor, and assist in identifying and diagnosing possible issues with integrations between systems that communicate with the CRM platform, including, but not limited to, third-party data and productivity tools.

Business Systems Analyst II

• Lead the design, development, and integration of complex simulation tools to support large-scale Joint and Coalition exercises.
• Integrates disparate simulation systems and C4I systems with the core JTLS-GO simulation, ensuring seamless data exchange and operational realism.
• Provides technical direction and supervision to development teams.
• Creates and presents technical roadmaps and strategic plans for simulation architecture.
• Experience across the full M&S lifecycle, including requirements analysis, tool development, Verification, Validation, and Accreditation (VV&A), and post-event analysis.

Senior Model Based Systems Engineer

• Analyze Complex Problems
• Examine science, engineering, business, and other data processing problems to identify solutions.
• Develop Solutions
• Create and implement solutions for complex application problems, system administration issues, or network concerns.
• Systems Management and Integration
• Perform systems management and integration functions to ensure smooth operation and compatibility.
• Improve Existing Systems
• Enhance and optimize existing computer systems to improve performance and efficiency.
• Review System Capabilities
• Evaluate computer system capabilities, workflow processes, and schedule limitations to identify areas for improvement.
• Recommend Software
• Analyze and recommend commercially available software that meets the organization's needs.

Computer Systems Analyst 4

• Serves as a senior subject-matter expert in finance systems analysis.
• Performs hands-on systems analysis supporting accounting and finance operations.
• Triages, prioritizes, and resolves complex operational issues.
• Contributes to standards for analysis, documentation, and controls.
• Analyze integrations and upstream/downstream dependencies.
• Embed strong financial controls through reconciliation design, exception handling, monitoring, SOX compliance, audit readiness.

Senior Systems Analyst – Accounting Operations

• Implements infrastructure systems and components in support of business and IT applications such as hardware, servers, software (such as operating systems, packaged software, configuration files, security certificates, database system etc.), and appliances.
• Independently conducts implementations that include installation, configuration, update, documentation and knowledge transfer.
• Analyzes, diagnoses, isolates and identifies system problems. Create short term solution to alleviate problem symptoms. Identify root causes and create and/or execute long term remediation plans.
• Contribute to compliance related activities such as reporting, baseline and verifications.
• Participates in application development process by reviewing non-functional requirements and propose, design, and deliver supporting infrastructure.
• Occasionally manage small scale IT projects or exercise technical leadership to oversee the architecture design and validation where relevant systems delivery is involved.
• Shares knowledge and mentor less experienced staff Initiates, promotes, and exemplifies best practices in areas of capacity, asset/inventory, configuration, update, procurement, and vendor engagement.
• Develop, design, test, and document improvement solutions and processes (such as scripting, automation, and workflow) aimed to improve system’s efficiency, reliability, scalability, and cost effectiveness.
• Demonstrates Mercury’s core values of People, Service Excellence, Trustworthiness, Process Simplicity and Product Value Cordially and professionally interact with customers, vendors, superiors and peers.
• Regular attendance on a full-time schedule of at least 8 hours and 40 hours per week.

Senior Systems Engineer – RHEL Linux Engineer

• Support and maintain subscription billing platforms such as Zuora, Stripe Billing, and Chargebee
• Configure and manage pricing plans, product catalogs, subscriptions, invoicing rules, credits, and cancellations
• Independently handle routine subscription lifecycle events and billing issues, escalating complex cases to senior teammates
• Support sales tax configuration and maintenance within billing systems
• Assist with tax engine integrations and updates (e.g., Avalara) under guidance from senior analysts
• Partner with Finance and Tax teams to support audits, compliance reviews, and tax‑related reporting
• Support integrations with payment gateways and processors (e.g., Stripe, Adyen, Braintree)
• Investigate payment failures, retries, refunds, chargebacks, and reconciliation issues
• Help identify opportunities to improve payment success rates and billing accuracy
• Gather and document business requirements for billing, tax, and payment changes
• Create functional documentation, process flows, user stories, and test cases
• Execute and support user acceptance testing (UAT) and validate end‑to‑end invoice, tax, and payment accuracy
• Collaborate closely with a Senior Business Systems Analyst and cross‑functional partners including Finance, Revenue Operations, and Engineering.

Business Systems Analyst – Billing/Payments

• Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems
• Analyses are performed at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal
• Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints
• Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications
• Provides technical expertise for the installation, operation, troubleshooting, and maintenance of installed systems
• Performs duties as Power Control Station/ Power Safety Officer (PCO/PSO) oversees the conduct of routine and preventative maintenance
• Informs the chain of command of any substantive changes to routine system configuration or capability
• Drafts daily/monthly/weekly watch bills in support of operational requirements

Systems Engineer – Engineer Systems 2

• Build the intelligence and automation layer on top of marketing and AI visibility data
• Transform structured data into decision frameworks, automated insights, and applied AI workflows
• Define how search and AI visibility data should be collected, transformed, and operationalized
• Partner closely with data engineering and BI teams
• Ensure underlying datasets, instrumentation, and reporting outputs support SEO and AI visibility analysis
• Shape ingestion and normalization strategies for datasets across APIs, warehouses, and platforms
• Ensure data quality, consistency, and governance across reporting systems
• Translate business questions into structured technical requirements
• Define analytical frameworks and scoring logic for evaluating brand visibility
• Develop monitoring and alerting systems for meaningful shifts in search visibility
• Build and maintain automation and prioritization models for actionable recommendations
• Partner with various teams to embed search intelligence systems into planning and execution workflows
• Document system logic and operational processes for long-term scalability

Senior Search Data and Systems Engineer, Organic and Agentic Search

• Perform Endpoint/identity/device-lifecycle engineering to reduce unauthorized discovery, lateral movement, credential misuse, and persistence
• Designs/maintains secure macOS & Windows workstation images (on-site + VDI/remote)
• Engineers patching/version control (Ivanti, KACE, Intune, GPO)
• Supports Intune/Autopilot enrollment with passwordless auth & hardware keys (YubiKey, CAC)
• Builds logging/telemetry into SIEM/EDR
• Runs assess→ recommend →approve → implement → validate workflow
• Produces runbooks and KT

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