Systems Engineer

• Support and maintain subscription billing platforms such as Zuora, Stripe Billing, and Chargebee
• Configure and manage pricing plans, product catalogs, subscriptions, invoicing rules, credits, and cancellations
• Independently handle routine subscription lifecycle events and billing issues, escalating complex cases to senior teammates
• Support sales tax configuration and maintenance within billing systems
• Assist with tax engine integrations and updates (e.g., Avalara) under guidance from senior analysts
• Partner with Finance and Tax teams to support audits, compliance reviews, and tax‑related reporting
• Support integrations with payment gateways and processors (e.g., Stripe, Adyen, Braintree)
• Investigate payment failures, retries, refunds, chargebacks, and reconciliation issues
• Help identify opportunities to improve payment success rates and billing accuracy
• Gather and document business requirements for billing, tax, and payment changes
• Create functional documentation, process flows, user stories, and test cases
• Execute and support user acceptance testing (UAT) and validate end‑to‑end invoice, tax, and payment accuracy
• Collaborate closely with a Senior Business Systems Analyst and cross‑functional partners including Finance, Revenue Operations, and Engineering.

Business Systems Analyst – Billing/Payments

• focuses on Epic environment management and upgrades
• effective resolution of technical issues with Epic delivery
• assists with Epic technical tasks such as interfaces, batch jobs, change management, and other Epic-focused tasks
• oversees and guides the implementation and support of multifaceted application portfolios
• guide and support teams of other senior architects, systems consultants and systems analysts
• develops solutions that best align Children's business requirements with the functionality and constraints of off-the-shelf software and related technology solutions

Systems Architect, Design Consultant

• Perform Endpoint/identity/device-lifecycle engineering to reduce unauthorized discovery, lateral movement, credential misuse, and persistence
• Designs/maintains secure macOS & Windows workstation images (on-site + VDI/remote)
• Engineers patching/version control (Ivanti, KACE, Intune, GPO)
• Supports Intune/Autopilot enrollment with passwordless auth & hardware keys (YubiKey, CAC)
• Builds logging/telemetry into SIEM/EDR
• Runs assess→ recommend →approve → implement → validate workflow
• Produces runbooks and KT

• Responsible for conducting risk assessments using various resources including Service Now and proprietary questionnaires
• Conduct assessments on requested software and mobile applications, as well as policy exception documentation, and risk remediation
• Work closely with several pillars of cybersecurity such as Identity and Access Management and Security Architecture
• Support process enhancement and redesign efforts to streamline Cybersecurity delivery
• Provide insight into scope and parameters of required analysis to define outcome criteria and deliver measurable actions
• Contribute to the determination of key data points from raw data and generate information to create meaningful actionable metrics and represent at an executive level
• Operate in compliance with all federal, state, and local mandated information security laws, rules, and guidelines
• Remain current with the latest industry information
• Ability to work within procedures with minimal oversight
• Ability to communicate effectively with leaders at all levels of the organization.

Cybersecurity Business Systems Analyst II

• Managing user accounts and access across enterprise systems including Microsoft, Oracle, SAGE, Eagle POS, and Epicor
• Supporting and maintaining operating systems and core application environments
• Installing, configuring, and optimizing servers, backups, switches, access points, and firewalls
• Monitoring and maintaining enterprise systems across network, endpoint, and cloud environments
• Managing hardware and software licensing and ensuring compliance
• Providing escalated support and assisting with help desk triage as needed
• Identifying, investigating, and responding to cybersecurity threats using tools such as SIEM, EDR/XDR, NAC, and IDPS
• Applying and coordinating security patches while minimizing operational impact
• Supporting backup, recovery, and disaster recovery planning
• Troubleshooting and maintaining network infrastructure including firewalls and VPNs
• Managing and supporting networked storage systems
• Collaborating with vendors and internal teams to support operational needs
• Evaluating and implementing new technologies to improve system performance, scalability, and security
• Traveling occasionally to Colville locations including Anchorage, Fairbanks, Prudhoe Bay, and Valdez

See all jobs on JobTailor

Business Systems Analyst – Billing/Payments

Systems Architect, Design Consultant

Systems Engineer

Cybersecurity Business Systems Analyst II

IT Systems Engineer