System Administrator

• Support day-to-day IAM intakes and incident resolution
• Manage and improve certificate management, logging, monitoring, and dashboards
• Expand and tune PingOne Protect in partnership with Security
• Implement PingCentral automation and self-service capabilities
• Troubleshoot authentication issues across AD, networking, and DevOps
• Support MFA setup, resets, and user campaigns
• Expand MFA and SSO coverage across enterprise and international applications
• Streamline federation between Ping and Entra
• Perform platform upgrades and enhance resiliency
• Leverage Ping DaVinci for customized authentication and self-service flows

Systems Administrator, SSO

• Be the face of Acumen Technology to their clients, performing their jobs with excellent customer service and communication both remote and as they travel to client locations throughout Middle Tennessee.
• Support our core values and commit to always improving.
• Have fun working.
• Be serious about mastering technology. VMware, Azure, Windows Server, Networking, Microsoft 365, all of these will be a part of your day-to-day life.
• Maintain business efficiencies through detailed documentation, time keeping, communication, and an eye on the metrics.

Systems Administrator

• Provide efficient operations and maintenance of select systems within the organization
• Manage SCCM environment including deployment of applications, windows updates, Operating System Deployment, Reports and overall health
• Provide 2nd & 3rd level technical support
• Maintain and monitor system health and stability of infrastructure systems

Systems Administrator – IV

• Provide (2nd) skilled support to functional owners, end users and within IT
• Maintain the deployment, assets, and software related to clinical hardware tooling and software services they utilize
• Troubleshooting, Elevation, and communication tasks involving the EMR systems and related software integrations
• Provide specialist level user support on clinical hardware tooling and associated services by answering questions and resolving issues for internal customers
• Manage escalated issues in line with the Service Level Agreement
• Monitor, maintain and update the clinical tooling infrastructure to achieve maximum up-time and trouble-free usage
• Participate in projects to test and implement the clinical hardware tooling setups in new locations

IT System Administrator – Clinical and Production Systems

• Monitor and support software, operating systems and hardware technology
• Troubleshoot and document issues and provide recommendations for resolution
• Identify opportunities for improvement to mitigate risk and optimize technology

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Systems Administrator, SSO

Systems Administrator

Systems Administrator – IV

IT System Administrator – Clinical and Production Systems

Junior Systems Administrator