System Administrator

• Own your opportunity to support national defense.
• Support national defense by maintaining high availability email platforms
• Ensure reliable communication services and sustain cloud-enabled collaboration capabilities
• Administer, maintain, and troubleshoot enterprise Exchange and M365 email systems
• Support email architecture components including mailbox databases, transport services, journaling, archival/retention systems, SMTP relays, and message hygiene tools
• Manage identity and access for messaging services
• Monitor system health, capacity, and performance; perform diagnostics; and implement corrective actions for service disruptions
• Support migrations, upgrades, and sustainment of both on-premise and cloud-based messaging platforms
• Execute backup, recovery, and failover operations for Exchange systems

Email Services Systems Administrator – TS/SCI with Polygraph

• Administer, operate, and maintain Windows server and endpoint systems across physical, virtual, and cloud environments, ensuring stability, performance, and secure configurations
• Perform Tier II/III troubleshooting and root cause analysis for OS level, authentication, GPO, networking, and dependency related issues supporting enterprise services
• Manage configuration baselines, apply required updates, support lifecycle planning, and maintain accurate documentation for change, configuration, and operational processes
• Support Active Directory, Group Policy, certificate services, server roles, and related identity, access, and configuration services across multiple network domains
• Maintain, monitor, and update Windows systems for compliance with security baselines, STIG settings, and enterprise hardening requirements
• Coordinate with engineering, cybersecurity, monitoring, and platform teams to ensure secure integrations, dependency mapping, and seamless operations
• Maintain server virtualization environments, including building, updating, and troubleshooting virtual machines, templates, hypervisors, and supporting infrastructure
• Support operational tasks such as firmware updates, system provisioning, backup/restore activities, template updates, and service availability monitoring
• Execute Windows OS and security patching across assigned systems, deploying enterprise approved updates, baseline releases, and third-party patches to maintain security and configuration compliance
• Identify and remediate noncompliant systems by reviewing vulnerability and SCAP reports, diagnosing root causes, coordinating corrective actions, and validating remediation across multiple networks

Windows Systems Administrator – TS/SCI with Polygraph

• Administer, operate, and maintain enterprise storage systems
• Monitor storage performance, health, capacity, and availability
• Support data backup, recovery, replication, and disaster recovery operations
• Manage storage provisioning, access controls, share permissions, and user/group mappings
• Troubleshoot storage related issues
• Perform lifecycle tasks including firmware updates, configuration changes
• Coordinate with engineering, cybersecurity, server, virtualization, and monitoring teams
• Maintain documentation, SOPs, storage diagrams, and operational artifacts
• Apply security patches, firmware updates, and platform hotfixes
• Identify and remediate noncompliant storage components

Storage Systems Administrator – TS/SCI w/Poly

• Administer, maintain, and optimize virtualized server environments including VMware, Hyper-V, and related hypervisor technologies
• Operate and maintain vCenter systems, including certificate lifecycle management, password oversight, and baseline updates
• Build, maintain, and troubleshoot virtual machines (Windows and Linux) to support mission applications and infrastructure services
• Monitor compute resource health, availability, and utilization; identify performance bottlenecks and recommend improvements
• Maintain configuration baselines for virtual hosts, hypervisors, VM templates, firmware, and golden images
• Maintain ATO compliance by supporting documentation, control implementation, and updates to system security baseline
• Perform timely patching of hypervisors, virtual appliances, guest operating systems, and associated tools
• Build and maintain virtual machine templates, configuration profiles, and provisioning workflows to support consistent deployments.

Virtualization Systems Administrator – TS/SCI w/Poly

• Serve as the organizations primary Salesforce technical lead across Sales Cloud and Experience Cloud, including third-party Salesforce tools, driving the ongoing design and expansion of an actively evolving platform, and ensuring the platform architecture is scalable, sustainable, and aligned with organizational goals
• Maintain automated backups of production data and metadata as well as overall data integrity of Salesforce through regular audits and ensure that Program CRM supports Share Our Strengths programmatic and organizational goals; stay abreast of data integrity best practice processes, methods and technology tools
• Manage advanced configuration, including designing and building custom objects and relationships, dynamic forms across complex objects with 400+ fields, automating business processes using Salesforce Flows, creating formula and rollup summary fields, adding and editing fields, changing page layouts, and editing permissions
• Manage and troubleshoot data migrations and integrations from external sources to Salesforce
• Collaborate with IT, Data Analytics, and external developers on bidirectional AWS-Salesforce integration, aligning data mapping requirements, providing solution design input, and conducting ongoing monitoring to ensure data integrity
• Design and build advanced reports, custom report types, and dashboards that aggregate data across multiple objects to support evolving reporting needs
• Create and maintain system documentation infrastructure, templates and standards, and work collaboratively with internal and external stakeholders to ensure documentation is completed for both internally and externally delivered work.
• Lead development of data dictionaries and field mapping resources for core Salesforce objects, supporting data consistency for objects with multiple integrations and cross-departmental users
• Manage data hygiene efforts, including developing and maintaining the organizations duplicate management protocol, implementing necessary validation and duplicate rules, and providing oversight to the CRM Manager and superusers on consistent application
• Proactively make recommendations on system improvements through independent assessment of technical risk, participation in workgroup and requirements gathering processes, and evolving business needs of the department and organization.
• Partner with colleagues to support Share Our Strength's work to be a diverse and inclusive organization, and ensuring this value is embedded in the organization and throughout our work.

Salesforce Systems Administrator

• Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
• Manage user and system accounts across Microsoft Windows infrastructure environments.
• Troubleshoot workstations and servers operating in both physical and virtual environments.
• Install hardware, software, and system updates to support operational requirements.
• Configure Windows operating systems and maintain system settings in accordance with approved standards.
• Perform patch management activities to ensure systems remain current and secure.
• Assess and remediate vulnerabilities by identifying risks and implementing corrective actions.
• Configure and troubleshoot workstation peripherals while providing technical support at remote locations as required.

System Administrator jobs in District of Columbia