System Administrator

• Manage the availability, performance and security of the IT infrastructure (servers, storage, networks).
• Ensure proactive monitoring and rapid incident resolution.
• Deploy and configure systems, software and equipment.
• Manage user accounts, permissions and backups according to security best practices.
• Diagnose and resolve hardware and software issues across client/server/storage/network devices.
• Design and implement backup and disaster recovery plans.
• Lead the migration of workloads to public cloud platforms.
• Mentor and support the development of junior system administrators.

System Administrator – System Administrator

• Administer core collaboration systems (e.g.Google Workspace, Slack, Notion, DocuSign or other IT business applications) by owning the product development of these tools and managing the queue of requests.
• Coordinate with internal teams and vendors to facilitate high-priority incident resolution.
• Communicate clearly with requesters on status, timelines, and resolutions in line with Service Level Agreements (SLAs).
• Identify recurring issues, inefficiencies, and manual processes through ticket trends and user feedback.
• Drive continuous improvement initiatives to enhance system usability, reliability, and data quality.
• Explore automation and orchestration opportunities using tools like Workato or AI-assisted workflows to create end-to-end system flows.
• Monitor and maintain system health, adoption and cost efficiency.
• Support system implementations and enhancements by assisting with testing and validation, feature rollouts and upgrades, and in-house product development projects.
• Partner with business teams to improve how systems support operational workflows and ensure tools are aligned with our security standards.

IT Systems Administrator

• Design, deploy, and maintain Linux and Windows Server environments in production settings
• Ensure high availability, performance, and reliability of infrastructure supporting production pipelines
• Act as a senior escalation point for complex systems issues and outages
• Contribute to infrastructure planning, lifecycle management, and modernization initiatives
• Design, manage, and maintain firewall and network security configurations
• Implement and enforce security best practices, access controls, and segmentation
• Partner with security stakeholders to support compliance, auditing, and client security requirements
• Identify and remediate infrastructure security risks
• Design and operate enterprise storage solutions (on-prem and cloud-based)
• Own backup, disaster recovery, and restore processes
• Ensure data integrity, availability, and performance for production workloads
• Regularly validate backup and recovery procedures
• Design, deploy, and operate Kubernetes clusters in on-prem and cloud environments
• Support and maintain containerized services used by pipeline, infrastructure, and internal platforms
• Implement best practices for container security, networking, scaling, and monitoring
• Collaborate with Pipeline and Development teams to optimize container-based workflows
• Serve as a technical lead and subject matter expert for systems and infrastructure
• Establish standards, documentation, and operational procedures
• Mentor and support other Systems Administrators
• Collaborate cross-functionally with Pipeline, Security, and Production teams

Lead Systems Administrator

• Administer and maintain Windows Server infrastructure across on-premises and cloud environments
• Support Active Directory, Group Policy, and enterprise application hosting platforms
• Troubleshoot production Windows Server environments to ensure stability, performance, and availability
• Support Microsoft clustering, SQL Server high-availability systems, and platform lifecycle activities
• Manage SCCM-based patching, deployments, and ongoing server maintenance activities
• Support VMware environments used to deploy and operate Windows Server workloads
• Develop PowerShell automation and collaborate on configuration management initiatives
• Maintain operational documentation and participate in rotational on-call support

Systems Administrator III

• Provides administrative and systems support to the Operations Manager and Operations team.
• Responsible for maintaining operational workflows, customer programs, production-related system administration, and data integrity across multiple business systems.
• Supports day-to-day operational execution through system maintenance, workflow administration, customer program setup, Salesforce support, RMA administration, screen print coordination, and Embtrak administration.

Operations Systems Administrator

• Monitoring the performance and integrity of servers, including cloud SaaS applications.
• Troubleshooting networking issues.
• Troubleshooting and resolving server/systems issues.
• Conducting detailed analysis of system performance to inform management decision-making.
• Generating concise diagnostic reports.
• Making minor equipment repairs.
• Introducing variations to established practices to resolve end-user issues.
• Probing for information to establish needs.

• Administer and maintain Windows Server infrastructure across on-premises and cloud environments
• Lead Active Directory, Group Policy, and enterprise platform operations for production systems
• Drive platform currency, patching, lifecycle management, and in-place server upgrades
• Support Microsoft Clustering and SQL Server high-availability environments
• Resolve complex production incidents through root cause analysis and advanced troubleshooting
• Develop PowerShell automation and contribute to deployment and build pipelines
• Maintain operational standards, runbooks, documentation, and service support processes
• Mentor team members and collaborate across infrastructure, engineering, application, and security teams

Senior Systems Administrator

• Assurer l’administration courante des plateformes Solaris;
• Mettre à niveau les actifs technologiques sous Solaris;
• Réaliser la migration des zones sous Solaris 10 et 11;
• Élaborer une stratégie de migration;
• Préparer un plan de modernisation de l’infrastructure Solaris;
• Participer à la migration des données vers un nouveau système de stockage;
• Élaborer un plan de reprise informatique (PRI) pour la portion Solaris;
• Documenter les activités réalisées;
• Former une ressource à l’interne;
• Assurer un niveau de disponibilité élevé des systèmes essentiels.

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