System Administrator

• assists with the design, implementation, maintenance, and primary support of Intel platforms
• maintains essential IT hardware, software, operating systems, and applications independently
• performs Windows and/or Linux server administration
• helps employees to access technical resources by troubleshooting complex IT issues and assessing unusual problems
• provides support and administration for all O365 related products
• performs VMware maintenance and configuration
• designs and manages application interfaces and dependencies
• provides architectural design and support for multiple application platforms
• develops and maintains platform diagrams and network documentation
• ensures Business Continuance plans remain viable and meet company goals
• provides tier 3 troubleshooting as required
• leads in upgrading, installing, and configuring application software and hardware
• mentors lower level employees
• creates and manages system permissions and user accounts
• performs other duties as assigned.

Linux Systems Administrator

• Support the Reagan Test Site (RTS) Operations Center - Huntsville as a Systems Administrator III
• Work with a team supporting mission initiatives in a secure, isolated computing environment with a primary focus on Windows administration
• Work with peers, internal customers, and management to create a highly available, resilient, and standardized IT infrastructure
• Install, maintain, and support multiple Windows-based servers on physical and virtual platforms in support of RTS initiatives
• Troubleshoot issues that arise as well as look for issues proactively
• Maintain a secure computing environment, including adherence to a backup schedule, patching of all systems, and applying applicable STIG settings
• Maintain a regular and predictable work schedule
• Establish and maintain effective working relationships within the department, and within the wider RGNext business units
• Maintain hardware lifecycle by deploying replacement systems in a timely fashion
• Perform root cause analysis and resolution for hardware and software issues
• Install and update software packages from repositories or local file systems
• Manage local users and groups and with Active Directory integration
• Secure physical and virtual machines to DISA STIG requirements
• Provide mission support as needed
• Perform other related duties as assigned

Senior Systems Administrator

• Perform job duties as a Computer Systems Architect specializing in Storage and Backup Solutions
• Responsible for installing, configuring, managing and maintaining storage and backup systems to ensure data integrity, availability, and security
• Storage and backup solutions are in multiple lab environments operating in support of the IBCS Product Line in Huntsville, Alabama
• Work closely with Infrastructure teammates to support and enhance infrastructure, troubleshoot issues, and implement best practices
• Identifies, analyzes, and resolves program support deficiencies
• Develops and recommends corrective actions
• Manage and maintain storage and backup systems, including SAN, NAS, and cloud storage solutions
• Monitor system performance and ensure high availability and reliability
• Perform regular data backups and recovery operations
• Implement and maintain disaster recovery plans
• Troubleshoot and resolve storage and backup-related issues
• Collaborate with other IT team members to support overall infrastructure
• Ensure compliance with data protection and security policies
• Document system configurations, procedures, and policies
• Conduct regular patching and upgrade cycles

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