Supervisor

• Coordinate and assign promotional staff, as well as design scalable service models for each business partner, to achieve sales goals, achieve effective profitability, prevent fraud, and reduce overdue accounts.
• Monitor and follow up on the strategies defined by managers in the different accounts, negotiating participation in promotions with commercial companies.
• Supervise and support the daily operations of field promotional staff, maintaining field staff records and databases.
• Manage relationships with third-party agencies, establishing operational standards and ensuring compliance, and guiding the deployment of promoters to improve operational efficiency.
• Manage the budget, validating service invoices, processing payment requests, and monitoring expenses associated with the operation of promoters, including calculating field staff incentives.
• Assist in the acquisition, tracking, and delivery of service devices to promoter agencies.
• Implement and measure the results of various initiatives aimed at improving sales volume and quality.
• Monitoring and evaluating the effectiveness of promoters and agencies, and identifying areas for improvement and optimizing results.
• Collaborating with training and fraud prevention teams to educate staff and reduce fraudulent practices at points of sale, ensuring healthy and sustained growth.

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Promoter Coordinator – Supervisor Level